Restaurant Deputy General Manager at Belmond in London, England, GB

We are seeking a dedicated Restaurant Deputy General Manager to support our Restaurant and Bar team at Willett's, The Cadogan’s neighbourhood British bistro and bar. This position offers a unique opportunity to contribute to the continued success and evolution of Willett’s, building on the exciting momentum of its recent opening.

The ideal candidate will have strong operational experience. Responsible for assisting in ensuring the quality and efficiency of all Restaurant and Bar operations.

Primary Responsibilities Include:

• Proactively managing and resolving guest complaints to ensure high levels of satisfaction.
• Administering and facilitating staff training and development programs.
• Preparing and managing staff schedules to optimize operational efficiency.
• Effectively managing inventory, including ordering, stock control, and rotation.
• Supervising daily departmental operations and assigned shifts to ensure efficiency and adherence to service standards.
• Overseeing and executing the proper opening and closing procedures of the restaurant.

About Us

Enchanting guests since 1887, The Cadogan A Belmond Hotel is located at the crossroads of London's desirable cultural neighbourhoods; Chelsea, Knightsbridge, and Belgravia and offers guests a refined residential experience within a restored townhouse.

The hotel’s 54 rooms and suites artfully blend a rich historical legacy with contemporary luxury, creating a space imbued with character, history, and a profound sense of belonging, all while echoing its tradition of hosting both historical and contemporary esteemed guests. The hotel further distinguishes itself through its exceptional food and beverage offering, centred around Willett’s, its welcoming neighbourhood British bistro and bar, where seasonal British produce, daily specials and classic dishes are served in a warm and inviting all-day dining setting.

The Belmond & LVMH Family

The Cadogan is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience

What You Bring:

• Warm, genuine and approachable character

• Excellent team working skills

• Great attention to detail

• Experience in a similar role

Applicants must have eligibility to work in the UK.

What We Offer:

The Cadogan we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive salaries
• Complimentary and preferential rates for experiences at our iconic destinations, as well as on-site Guest Experiences
• Life assurance
• Company sick pay
• Increased annual leave entitlement with length of service

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.