Artist Relations Lead at Believe in New York City, NY

companyDescription Before TuneCore, artists needed to be signed to a record label to sell their music online. In 2006, we democratized the industry by partnering directly with digital stores and streaming platforms to enable any musician to sell their songs worldwide while retaining 100% ownership of their music. Today, TuneCore is the leading independent development partner for self-releasing artists to build audiences and careers, with technology and services across distribution, publishing administration and a range of promotional services. TuneCore is headquartered in Brooklyn, NY, and owned by Paris-based Believe, one of the world’s leading digital music companies. The company is one of the fastest growing companies in the music industry and is actively investing in the continued growth of the business. We have made it our mission to best serve artists and labels at each stage of their development in the digital world. We are a company that cares deeply about our people and our creator community, advocating for diversity, equity, and inclusion across all of our platforms and throughout our business. The pursuit of innovation inspires us to work hard for our artists, while collaboration drives the way we work and approach our company’s social responsibility. Join TuneCore as we embark on the next phase of innovation in the music industry. Be part of  the team that bridges the unmet and evolving needs of creators by building the tools and services that make their lives better. jobDescription TuneCore is looking for an Artist Relations Lead to join our team to drive strategic artist acquisition while supporting the company’s artist experience with creativity and innovation at the forefront of the role. TuneCore’s Artist Relations team works directly with artists, DSP partners, and internal teams to deliver a best-in-class digital distribution experience. In this role, you will play a key part in identifying and bringing high-potential independent artists onto the TuneCore platform while ensuring our top accounts receive white-glove support throughout their lifecycle. As an Artist Relations Lead, you will support A&R-driven artist acquisition efforts by proactively identifying, researching, and cultivating high-potential independent artists, managers, and partners aligned with TuneCore’s growth priorities. You will build and manage a qualified pipeline through industry networking, market analysis, DSP insights, live events, and social discovery—contributing to  the full lifecycle from prospecting to onboarding. You’ll confidently articulate TuneCore’s value proposition, lead commercial conversations, and close strategic deals that convert prospects into long-term, high-value partners. In addition to growing the roster, you’ll provide highly personalized, omnichannel support to strategic accounts, guiding artists through their release lifecycle—from catalog upload and release day to sales reporting and performance. You’ll work cross-functionally to advocate for artist needs, deliver product feedback, and ensure clients have access to industry insights, monetization optimization through TuneCore’s Accelerator program, early access opportunities, and more. To be successful in this role, you’ll be a seasoned music industry professional with experience in A&R, artist development, or business development, alongside a strong track record of client success. You’re commercially savvy, strategically minded, comfortable building relationships from the ground up, and willing to roll up your sleeves to get the job done. Availability outside of regular business hours will be expected to support artists in executing their release strategies. You will be in an artist-facing role that encompasses the following responsibilities: Proactively identify, research, and cultivate high-potential independent artists, managers, and partners to drive new artist acquisition aligned with TuneCore’s strategic growth priorities. Build, curate, and manage a qualified pipeline of artist leads through industry networking, DSP insights, market analysis, live events, social discovery, and inbound opportunities—owning the lifecycle from prospecting to onboarding. Support  commercial conversations, articulate TuneCore’s value proposition, negotiate where appropriate, and close strategic deals that convert prospects into long-term TuneCore partners. Provide highly personalized omni-channel support for a cohort of strategic TuneCore artist accounts to ensure seamless distribution experiences from start to finish. Partner with Artist Support & Operations teams to optimize processes and resolve high-profile artist issues quickly and efficiently. Participate in artist retention and brand-building activities within the music community alongside other members of the TuneCore team. Build strong brand loyalty through relationship building, release management, and proactive opportunity sharing. Assist in the execution education programs that help artists accelerate their career growth. Assist in artist catalog transfers and cross-sell opportunities with TuneCore’s parent company, Believe. Identify, alongside Believe Distribution Services, cross-stream opportunities for new and existing artists. Represent TuneCore within the music community by attending conferences, events, and showcases, partnering with Marketing to maximize reach and engagement. Engage with music communities both online and offline, advocating for the benefits of TuneCore. Curate and manage key data, metrics, and analytics to monitor account health, growth opportunities, and churn risk. Additional special projects as needed. qualifications 5+ years experience working in the music industry preferably in distribution, artist management, or independent labels. Excellent communications skills: written, verbal and interpersonal. Must be an enthusiastic self starter with a proven track record of executing client retention programs and artist growth opportunities. Extremely technologically savvy with both known platforms and tools, as well as picking up proprietary tech quickly. Be highly motivated with the ability to solve problems creatively and quickly. Excellent time management skills, with the ability to prioritize, multi-task and work under shifting deadlines. Must be collaboration minded and comfortable working cross-functionally across varying organizational levels. You should be able to demonstrate thoroughness, follow-up/follow-through, and attention to detail. Education: BA/BS Degree preferred Knowledge/Certifications: Solid Knowledge and proven ability to apply the principles of  in digital distribution and the digital music space, and common issues facing music professionals. Knowledge and experience in social media. Demonstrated leadership ability and a track record of successful planning and execution. Proactive, energetic attitude with a desire to work in a results-oriented environment. Knowledge of music metadata preferred. additionalInformation Equipment Operations: Proficient in Microsoft Office, Google Suite, Slack Experience with Jira, Asana, customer relationship manager platforms (Zendesk, Salesforce, etc.) Experience with digital content management systems (iTunes Connect, Music Providers, etc.), data platforms (Chartmetrics, Tableau), and streaming platform artist portals, preferred Direct Reports This role does not have any direct reports Other Duties Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Working At TuneCore Our Values: TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are fairness, expertise, respect and transparency. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees. We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist. CSR Strategy: Shaping Music for Good Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model. We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners. Shapers Program Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives. Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities. Inclusion in the Music Business Report In 2025, Believe and TuneCore partnered with the Annenberg Inclusion Initiative, the world’s leading think tank studying diversity and inclusion in the entertainment industry, to produce the second Inclusion in the Music Business report which analyzes the gender, race, and ethnicity among executive leadership in the music industry. Recognition and Awards: Fast Company's 10 Most Innovative Companies in Music list (2023-2025) Crain's Best Places to Work in NYC (2022-2024) Billboard Women in Music List: Andreea Gleeson, CEO (2023-2025) Billboard Indie Power Players List: Andreea Gleeson, CEO (2021, 2022, 2023, 2024) Billboard's International Power Players List, Andreea Gleeson, CEO (2021, 2022, 2023, 2024) Billboard Power 100: Andreea Gleeson (2025) Benefits & Perks: At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: Paid Time Off including vacation, holidays, paid bereavement, unlimited paid sick days, and company-wide week off between Christmas and New Years—every employee needs time to take care of themselves and their family. “Wellness Fridays” year-round (close at 1pm on Fridays) Universal Paid Parental Leave for both parents - because we know your newest family member(s) deserve your undivided attention. Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - your health comes first. 401k match - an investment in your future. Company wide events, outings and volunteer days – we have team spirit and know how to have fun! Hybrid Work - employees have the option to work primarily remotely and work from the office 8 days per month on a flexible schedule organized at the department level, in accordance with Company policies. Learning and development opportunities and career development training – we believe in promoting and growing our leadership from within the company and proactively invest in our people. Free distribution subscription for employees – so you can experience the magic of releasing music worldwide (and give us valuable feedback!). TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines.