Behavioral Health Network→
Recovery Coach at Behavioral Health Network in Springfield, MA
Job Description
Recovery Coach
Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care. We are currently seeking a Recovery Coach to join our Peer Support Services team within Emergency Services and help empower adults on their unique paths to recovery.
What We Offer:
- Meaningful, Lived-Experience-Driven Work – Use your own recovery journey to inspire hope and guide others toward sustained recovery
- Person-Centered Approach – Support adults in building personalized wellness plans, setting SMART goals, and discovering their own unique recovery pathways
- Community Connection – Help individuals build Recovery Capital by connecting them to healthcare, housing, benefits, and recovery communities
- Supportive Team Culture – Join a team guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork
- Ongoing Training and Growth – Access to Recovery Coach Academy training, certification support, in-service seminars, and weekly supervision
- Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more
- Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience
What You Will Do:
- Provide Recovery Coaching services for a minimum of twenty adults eligible for coaching services
- Support adults in creating personalized wellness plans, teaching SMART goal setting and how to break down big goals into smaller steps
- Use motivational interviewing skills to help elicit goals, action steps, self-empowerment, and motivation for change
- Help adults explore and find their own unique recovery pathways
- Provide encouragement to maintain or increase commitment to healthy, recovery behaviors through active problem solving, hope installation, modeling recovery behaviors, and developing personalized relapse prevention plans
- Provide weekly coaching sessions (no less than 15 minutes, more often as needed, especially in early recovery) and meet with adults in person at least once per month
- Support and teach individuals about building Recovery Capital, including access to healthcare, food, shelter, clothing, and benefits/income
- Provide linkages and warm hand-offs to needed recovery and other services and resources
- Work with individuals to identify and overcome barriers to full engagement in recovery
- Complete all Recovery Coach documentation in accordance with program and agency standards, including wellness plans, contact notes, EIM-ESM enrollment/disenrollment forms, and insurance re-authorization questionnaires
- Conduct one Recovery Coaching information session in the community per month
- Attend required in-service trainings, staff meetings, and weekly supervision
Who You Are:
- Minimum of High School Diploma or GED required
- Lived experience of addiction and recovery, with a minimum of 2 years of sustained sobriety
- Passion for helping others find their own unique pathway to recovery
- Familiarity with a wide range of recovery support services, including peer-based recovery supports
- Completion of Recovery Coach Academy and Ethical Considerations trainings by BSAS-approved providers required either before hire or within 4 weeks of hire
- Certification by the Massachusetts Board of Substance Use Counselor Certifications required within 1-2 years of hire
- Excellent written and oral communication skills
- Valid driver's license, good driving record, and reliable vehicle required for all working hours
We Hire for HEART!
Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you have lived experience of recovery and a passion for helping others find their own path, we'd love to hear from you.
Pay Range: $21.50-$24.00/hr