Field Service Engineer - Chicagoland / NW… at Beckman… · Chicago

Summary: Beckman Coulter Diagnostics, part of Danaher’s operating companies, is a global leader in clinical diagnostics striving to innovate for tangible impact in life sciences and biotechnology. The Field Service Engineer will be responsible for troubleshooting, installing, and maintaining Beckman Coulter equipment, ensuring optimal performance and providing excellent service to customers. Responsibilities: - Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products - Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals - Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers Required Qualifications: - Associate's degree plus 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation OR equivalent military experience (working on any mechanical, technical, laboratory, pneumatic or any related instruments.) - This position requires up to 75% flying and/or driving travel, which includes overnight stays - Must have a valid driver's license with an acceptable driving record - Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted - Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms Preferred Qualifications: - 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair - Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention - A technical college major such as biomed, engineering, or related Required Skills: Troubleshooting, Installation, Preventative maintenance Important Skills: Mechanical equipment repair, Electromechanical systems, Robotics, Electronic equipment Nice-to-Have Skills: Customer service, Technical training, Business systems, Positive business relationships Benefits: Paid time off, Medical/dental/vision insurance, 401(k)