Field Service Engineer- Chemistry/Immuno:… at Beckman… · Seattle

Summary: Beckman Coulter Diagnostics is a global leader in clinical diagnostics dedicated to improving patient health through innovative solutions. The Field Service Engineer will be responsible for troubleshooting, installation, preventative maintenance, and service repair of Beckman Coulter equipment, while ensuring excellent service to customers and maintaining accurate service records. Responsibilities: - Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products - Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals - Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers Required Qualifications: - Associate's degree, Military experience, or High school diploma with equivalent experience - 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation - Ability to travel, overnight, within territory or locations primarily Seattle - Must have a valid driver's license with an acceptable driving record - Ability to lift, move or carry equipment up to 50 lb, any other physical requirements Preferred Qualifications: - 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair - Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention - A technical college major such as biomed, engineering, or related Required Skills: Troubleshooting, Installation, Preventative maintenance Important Skills: Mechanical repair, Electromechanical repair, Robotics, Electronic equipment Nice-to-Have Skills: Customer service, Technical training, Business systems, Positive relationships Benefits: Paid time off, Medical/dental/vision insurance, 401(k), Bonus/incentive pay, Housing allowance