Network Support Engineer at BCforward in Norfolk, VA

Company Description

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Job Description

BCforward is seeking a highly motivated and experienced Network Support Engineer in Norfolk, VA

Federal Clearance is preferred

Description

· Under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events.

· Oversee incident resolution, ensuring appropriate response to escalations.

· Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery.

· Review root cause analysis documentation to address performance management and incident correlation issues.

· Provide data center support where appropriate.

· Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.

· Provide incident notification to Government representatives.

Required:

· Ten plus (10+) years of IT experience required.

· High school Diploma or General Equivalency Diploma (GED)

· Certified in accordance with DoD 8570.01‐M Information Assurance Technician Level (IAT) III: CISSP, CASP

· Two of the following are required: MCTS, MCSA, CCNP, CCDP

Location : Norfolk, VA

Contract length : 12+ months with possibility of extension or permanent placement

Wage : Hourly, W2

Additional Info:

Must be able to pass a background and drug screen

(UNABLE TO PROVIDE SPONSORSHIP OR DO C2C CONTRACT OFFERS AT THIS TIME)

Qualifications

· Certified in accordance with DoD 8570.01‐M Information Assurance Technician Level (IAT) III: CISSP, CASP

· Two of the following are required: MCTS, MCSA, CCNP, CCDP

Additional Information

Must be able to pass a background and drug screen