Employee Relations Senior Anlyst at BCforward in San Antonio, TX

Company Description

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Job Description

The ER Sr. Analyst assesses and resolves complex investigatory Employee Relations cases that require client facing time, while ensuring consistency and efficiency for the customer.

The ER Sr. Analyst develops a strategy for handling each case; identification of parties to include in the investigation, create and gather documentation, making the determination and implementing resolutions.

The ER Sr. Analyst provides a single point of contact for the service requestor to ensure clear communication with regard to resolution of the request.

The role is familiar with geographical region policy differentiations and manages specific districts.

The role is required to identify, assess and resolve complex cases that have been assigned to them by a centralized ER Case Worker, utilizing the tools and processes set forth. The role seeks advice and escalates issues when appropriate.

Thanks ,

Asma Khan Suri,

317.210.8729....

Additional Information

Must be able to pass a background and drug screen