Data Collector (Thompson Okanagan) at BC Assessment · Kelowna…

Summary: BC Assessment is currently looking for permanent Data Collectors in multiple locations across BC. The role involves performing inspections on properties, collecting and inputting property information, and providing customer service to property owners. Responsibilities: - Perform inspections on new properties or changes to existing properties, collect and input property information into database - Check document accuracy, analyze and update home documentation, respond to inquiries - Receive building plan/sketches, track and enter incoming responses received, assist and support the appeal process - Perform area calculations from building plans or aerial photos using dot grids or area calculation software - Mail distribution and preparation, reconcile invoices, and track property documentation - Maintain a multi-user electronic filing system by filing, storing and/or retrieving a variety of documents; archives and disposes of documents - Update address changes, filing, use different software’s to format and keyboard documentation - Develop and format spreadsheets, graphs, charts, forms and PDFs - Contribute to administrative improvements and changes - Verify ownership information and data, review and verify accuracy of vendor or property information - Answer or refer questions, aid clients with the completion of forms and applications by explaining and instructing clients with various programs, receives and tracks enquires from property owners, functions as a front-line customer service representative to property owners and others - Conduct routine internal data audits; review and correct coding or data errors Required Qualifications: - Completion of Grade 12 (High School Diploma) - Possess a valid BC Driver's License (Class 5 or 7) - Attention to detail - Ability to interpret and record data effectively - Strong skills in both written and verbal communications - Ability to provide stellar customer service - Understanding of virtual collaboration tools and computer applications - Ability to work effectively within a team and take direction well - Travel of up to 6-12 weeks per year, depending on location Preferred Qualifications: - Post-secondary business courses and training in computer software and hardware - Courses such as building construction, assessment/appraisal, surveying, AutoCAD and/or engineering, or other related disciplines - Some experience in building construction, drafting, estimating, real estate, AutoCAD or other allied field - Relevant customer service experience - Clerical experience Required Skills: BC Driver’s License, Building construction, AutoCAD, Surveying, Data entry, Area calculation software Benefits: Work-life balance – 35-hour work weeks, hybrid work options and flexible work schedules., Public Service Pension Plan – one of the best in Canada, allowing you to plan for your future., Health and Wellness - generous extended health and dental benefits through Pacific Blue Cross and an Employee Assistance Program to help support our employees overall well-being., Employee Discounts – access to the discount store for discounts on hotel stays, technology and a bus pass through the BC Transit ProPASS program., Career development – we want you to grow and learn with us! We provide ongoing learning, leadership development and career development scholarship program.