Bazaarvoice→
CAS Associate Account Manager at Bazaarvoice in Remote
Entry LevelRemoteFull-timeRemote$59k–$88k/yr
Skills
client relationship managementcampaign performance trackingretail industry experiencee-commerce industry experienceproject management methodology
Job Description
Summary: Bazaarvoice is a company dedicated to creating smart shopping experiences by connecting brands and retailers with consumers. The Associate Account Manager will drive client success by developing strategies for client campaigns, managing expectations, and ensuring campaign performance meets predetermined KPIs.
Responsibilities:
- Coordinate with Account Managers, Senior Account Managers, Sales & Customer Success for account planning and support
- Define and execute strategies that inspire clients and Influenster Community, Members
- Suggest product offerings & services that maximize client engagement & campaign success
- Manage and properly set expectations with both internal and client stakeholders
- Advocate on behalf of the Client and your team
- Cross-functionally collaborate with delivery teams to meet timelines and ensure campaign success
Required Qualifications:
- 1-2 years of professional experience at an agency, tech start-up, marketing or other relevant industries
- Track record of working with clients and internal stakeholders at all levels
- Ability to maintain strong client focus
- Ability to work in a fast-paced environment
- Excellent verbal and written communication skills
- Passion, energy, and a collaborative work ethic
- Coachability & adaptability
- Full authorization to work in the USA, or hiring country
- Experience in the software/e-commerce industry and/or the Retail industry
Required Skills: Client relationship management, Campaign performance tracking, Retail industry experience, E-commerce industry experience, Project management methodology