Junior Analyst, Channel Operations at Baxter in La Aurora, Heredia, CR

JUNIOR ANALYST, CHANNEL OPERATIONS Location: La Aurora, Heredia This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.  YOUR ROLE AT BAXTER The person in this position needs to have enough knowledge of the Commercial Operations policies to answer all the inquiries under his/her responsibility. It is a requirement that the person must be organized, proactive and be able to work under pressure. Needs to have passion for operational productive work in a high-performance environment. The individual should have strong passion to innovate, eagerness to learn, sound judgement, perception capacity, ability to work under pressure and being “team” minded are essential. It is important for this person to develop good relations within the team. It’s also required to have good communication and customer service skills, full command of the English language to provide the best support. YOUR TEAM We develop quality products with the patient in mind, so our efforts are also patient-centric. That means you can be proud of our work and the value we provide to people every day. As a large, multinational organization, you have the opportunity to expand your knowledge through collaboration with a variety of individuals, exposure to different facets of our portfolio, and a supportive leadership team that encourages ongoing development. WHAT YOU'LL BE DOING • Process and maintain multiple team mailboxes through Outlook. • Properly and timely perform BAM Lookup Requests and Cross References. • Execute ChOps Connections, Mass Maintenances and Deny/Process off error Lines. • Provide outstanding Customer Service to all internal/external customers on Eligibility Mailbox. • Keep an open communication (verbal and written) the Team Members as well with the leadership team. • Support as backup for any other activity required in the team, based on previous training plans, by the Supervisor • Creator and maintenance of SOP processes documentation and continuously provide updates based on research and experience and process changes. • Liaison with Audit to provide support on internal and external audits requests and work preveniently on the SOX controls. • Assists and Provides training to internal or external employees as needed. • Keeps close monitor of the Metrics to ensure the KPIs are meet. WHAT YOU'LL BRING • Must be currently enrolled in a bachelor’s degree program in Business Administration, Human Resources, Industrial Engineering, or a related field, or Technical School Degree • 6 - 12 months of experience in Accounts Receivable, Accounts Payable, Cash Applications. Demonstration of key finance competencies and qualifications • English B1 or higher • Excel proficiency (Intermediate/Advanced) • Background in Finance preferred Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.