Boat Business Assistant - Full Time at Bass Pro Shops · East…

Summary: Bass Pro Shops is a leading retailer in outdoor recreation, and they are seeking a Boat Business Assistant to support their Boat Department. The role involves providing clerical support for customer purchases, ensuring excellent customer service, and managing documentation and financial processes related to boat sales. Responsibilities: - Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers - Assists the Business/Sales Manager or (in the absence thereof) the Boat Manager in selling finance and insurance programs to increase dealer revenues - Conducts or assists in customer closings and funding activities - Coordinates all paperwork involved in the sale process, i.e., create and finalize quotes in IDS, print all closing documents, enter customer deposits in IDS and maintain Sales, Finance and/or Commission logs - Accounts for all monies received in the department and ensure the safekeeping of those funds - Performs closing activities at the end of the day, i.e., till reconciliation procedures, batch detail report, Daily Cash Report, bank deposit slip preparation, etc - Completes data entry into IDS of all activities associated with the sale. Accurately post all deals within 24 hours of delivery - Organizes / processes MSO's by entering their receipt into IDS, safeguarding these documents, maintaining an appropriate filing system for easy retrieval when unit sells, and completing appropriate affidavits for requesting duplicate MSO's as needed - Answers multi-line phones in a timely, professional and courteous manner. Directs all inbound calls to the appropriate associate or department and take complete and accurate messages if requested associate is unavailable - Keeps boat dealership stocked with all necessary office supplies, including state / local title and registration paperwork; maintains an adequate inventory of supplies and order supplies on a timely basis - Complete and file all required title work and associated documentation. Prepares check requests as needed - Maintains all documentation from the various manufacturers and warranty register all products sold within manufacturer’s specified timeframe requirements - Performs other clerical tasks as required including, sending faxes, file preparation and maintenance of customer files - ALL OTHER DUTIES AS ASSIGNED Required Qualifications: - High School education or equivalent experience - Must be at least 21 years old to qualify for this position - Ability to calculate figures, make change to customers and figure percentages - Ability to communicate in a friendly and professional manner to our customers and other associates - Clerical / data entry skills preferably within the marine or auto industry - Good organizational abilities - Detail orientated Required Skills: Data Entry, Clerical Skills, Sales Closing, Documentation Management, Till Reconciliation, Cash Handling, Multi-line Phone Systems, Title Processing, Inventory Management, Marine Industry Knowledge, Auto Industry Knowledge Benefits: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!, Medical, Dental, Vision, Health Savings Account, Flexible Spending Account, Voluntary benefits, 401k Retirement Savings, Paid holidays, Paid vacation, Paid sick time, Bass Pro Cares Fund, And more!