Recruiting Operations Lead at BaseTen Labs, Inc. in San Francisco, CA

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $300M Series E, backed by investors including BOND, IVP, Spark Capital, Greylock, and Conviction. Join us and help build the platform engineers turn to to ship AI products.

We're hiring a Recruiting Operations Lead to build and scale the operational backbone of our talent function. As Baseten enters its next phase of growth, the quality and efficiency of how we hire matters enormously — and this role exists to make every part of that process faster, smarter, and more consistent.

You'll sit at the intersection of recruiting strategy, systems, and data — defining process standards, driving recruiter enablement, and turning hiring data into actionable insight. You'll work closely with our recruiters, recruiting coordinators, and people team to ensure that every candidate and hiring manager experiences something exceptional.

This is a foundational role. You won't just maintain what exists — you'll design what should exist.

• Design and document recruiting processes. Build clear, consistent, scalable workflows across the full hiring lifecycle — from role kick-off to offer acceptance — and ensure they're adopted across the team.

• Build the recruiting data foundation. Define our core metrics (time-to-fill, offer acceptance rate, pipeline conversion, source effectiveness) and create dashboards that give recruiters, people leadership, and the business real-time visibility into hiring health.

• Drive interviewer and hiring manager enablement. Create training materials, calibration guides, and onboarding resources that raise the quality and consistency of our interview process across every function.

• Lead recruiting programs and initiatives. Own high-priority projects such as candidate experience improvements, referral program optimization, recruiting branding, and DEI initiatives end-to-end — from scoping to execution to measurement.

• Evaluate and implement new tools. Stay ahead of the recruiting technology landscape — from AI-powered sourcing tools to interview intelligence platforms — and bring a thoughtful POV on what Baseten should adopt and how.

• Partner cross-functionally. Collaborate with People, Finance, and BizTech to ensure recruiting data flows cleanly into downstream systems, headcount plans stay current, and compliance requirements are met.

• Operationally rigorous. You see recruiting as a system and instinctively look for the process gaps, data blind spots, and workflow inefficiencies others walk past. You build things that scale.

• An ATS power user. You have deep hands-on experience with modern recruiting platforms (Ashby strongly preferred) and can configure, troubleshoot, and optimize them without needing an engineer's help.

• Data fluent. You're comfortable writing queries, building reports, and communicating insights — and you know which metrics actually matter versus which are vanity.

• A strong communicator and project manager. You can translate messy processes into clean documentation, run cross-functional initiatives without losing stakeholders, and deliver clear updates to leadership.

• A builder, not just a maintainer. You're energized by ambiguity. You've built recruiting operations programs largely from scratch at a high-growth company and have the organizational scars to prove it.

• Experienced. You have 4+ years in recruiting operations, talent operations, or a closely related function — ideally at a fast-moving startup or high-growth tech company. Experience supporting both technical and GTM hiring is a plus.

• Competitive compensation, including meaningful equity.

• 100% coverage of medical, dental, and vision insurance for employee and dependents

• Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)

• Paid parental leave

• Fertility and family-building stipend through Carrot

• Company-facilitated 401(k)

• Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).