Suit and Tie Post Guard at Baseline Fitness in Beverly Hills, CA

Schedule

1. Monday- Tuesday 0945-1900

2. Wednesday- Saturday 0945-1900 and Sunday 1200-1900

Job Summary

Provide professional security and attentive customer service in formal client settings. Officers maintain a polished suit and tie appearance while protecting people and property, managing access, and responding calmly to security concerns.

Primary Job Duties

• Patrol assigned areas and check doors, windows, and gates for signs of intrusion or unsafe conditions.
• Respond to alarms and investigate disturbances within assigned authority and post orders.
• Verify authorization, monitor entrances and exits, and follow visitor check-in, badge, and access control procedures.
• Monitor surveillance systems for disruptions, unsafe conditions, or unlawful activity.
• Document daily activities, incidents, property damage, unauthorized access, and other unusual occurrences accurately and promptly.
• Contact police, fire personnel, or paramedics as needed and follow site emergency procedures.
• Use company communication devices to relay clear, concise information and coordinate with other officers and supervisors.
• Circulate among visitors, patrons, and employees to preserve order and protect people and property.
• Greet and assist visitors, employees, and guests while maintaining security awareness and a professional presence.
• Use verbal de-escalation to address concerns and explain site rules respectfully. Request supervisory or emergency assistance when necessary.
• Secure designated doors and gates according to post orders.
• Follow post orders, protect confidential information, and complete site orientation before independent assignment.
• Train other officers when assigned.
• Respond to medical emergencies according to site procedures; provide basic first aid only within training and obtain assistance from paramedics as needed.

Tools and Technology

Notebook computers

• Laptop computers
• Tablets
• Cellular Devices
• Surveillance systems
• Company communication equipment

Education and Experience

High school diploma or equivalent, such as a GED.

Valid Guard Card.

Ability to maintain a professional suit and tie appearance throughout the shift and follow the approved site dress and grooming standards.

Strong customer service skills, including courteous greetings, clear directions, and respectful interactions with clients, employees, guests, and visitors.

Ability to communicate clearly in English, understand written post orders, and prepare accurate daily activity and incident reports.

Sound judgment, discretion with confidential information, and the ability to remain calm and use verbal de-escalation during difficult interactions.

Ability to perform assigned patrols. This position requires extensive walking and prolonged standing, including for most or all of a shift, with reasonable accommodation as applicable.

Completion of site orientation and review of post orders, access procedures, emergency contacts, and reporting expectations before independent assignment.

Preferred Qualifications - Previous security, concierge, hospitality, corporate reception, or other public-facing experience. Familiarity with visitor management systems, surveillance equipment, and professional client environments.

Knowledge

Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Reading Comprehension- Understanding written sentences and paragraphs in work related documents.

Speaking- Talking to others to convey information effectively.

Writing- Communicating effectively in writing as appropriate for the needs of the audience.

Work Context

Communication – Suit and Tie Security Officers communicate regularly and professionally with clients, visitors, employees, and co-workers.

Role Relationships – Officers interact with the public and must provide a high level of customer service, including courteous greetings, clear directions, and respectful assistance.

Conflictual Contact – Officers may interact with upset individuals and must remain calm, use sound judgment and verbal de-escalation, and request assistance when necessary.

Work Setting – Formal client environments; work settings and schedules vary by assignment.

Job Hazards – Officers may occasionally be exposed to highly dynamic situations and environments.

Work Attire – Wear a clean, pressed, properly fitted suit, coordinated dress shirt, tie, and clean dress shoes that are safe for assigned duties. Follow the client-approved color and style requirements. Keep required identification and authorized equipment accessible and wear or carry them as directed by post orders. Confirm attire specifications and company-provided items with the Operations Manager before assignment.

Professional Conduct – Maintain neat grooming, a courteous manner, and a professional presence. Protect client and visitor privacy. Use phones and communication devices for authorized duties and follow site rules for personal device use.

Pace and Scheduling – This position requires extensive walking and prolonged standing, including for most or all of a shift, with reasonable accommodation as applicable.