Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Benefits/Perks:

• Competitive Salary based on experience
• Medical insurance and voluntary dental, vision, and life insurance options
• Health Savings Account funding
• 401k matching program
• Paid Time Off and Generous Holiday Schedule
• Professional Development

Job Description:

Our Account Managers are responsible for maintaining and growing relationships with our clients, ensuring their insurance needs are met, and providing outstanding service. The ideal candidate will have a proven background in a professional office environment, detail oriented, with excellent communication skills.

Responsibilities

• Establish and build customer relationships
• Respond to customer inquiries regarding insurance policies, coverage and changes
• Maintain detailed records of customer conversations and policy changes
• Stay informed on carrier products and industry standards
• Prepare and maintain accurate summaries of insurance, schedules, and proposals
• Serve as a liaison between clients and carriers to resolve service issues and policy interpretation
• Collaborate with Producers in policy review and delivery
• Contact clients regarding outstanding receivables; invoices clients; reviews and accurately maintains accounting history

Qualifications

• Minimum 1 year experience in a professional customer service role, insurance experience a plus.
• Excellent customer service, analytical, problem solving and conflict resolution skills
• Demonstrated proficiency with computer systems, including but not limited to Microsoft Office
• EPIC agency management system knowledge a plus
• Excellent verbal and written communication skills
• Highly organized with excellent time management skills
• Strong computer and technology skills
• Must be able to work on-site in Pigeon Forge, TN M-F 8:30-5 or 8-4:30

About Us

Serving Our Tennessee Communities

Barnes Insurance Agency is honored to provide the communities in Knoxville, Sevierville, Pigeon Forge, Gatlinburg, and the Eastern Tennessee area with quality and affordable insurance solutions. We offer individuals, families, businesses, and entities coverages that address their specific needs today and into the future. Some of the communities are, of course, right here in our neighboring East Tennessee area.

Founded in 1962, Barnes Insurance Agency proudly serves the East Tennessee communities and surrounding areas. Since the 1960s, a lot may have changed, but one common thread remains constant, our commitment in helping to protect the property and assets of corporations, business owners, and individuals through customized quality programs and service, access to a number of top-rated insurance companies, and competitive, fair pricing. ‍ Since founded, we have established an impeccable reputation through hard work, experience, expertise, dedication, and involvement in the local communities we serve. Our customers’ trust has helped us in not only serving those in our backyard but also in extending our services and programs to our neighbors.