Job Description

Purpose of the role

To manage and monitor Third Party risk and performance to meet the requirements of the Barclays Third party Service provider Policy and Standards, through control execution, commercial management, relationship and risk management.

Accountabilities

• Management and execution of the Third Party Service Provider control processes, including oversight of Third Party Service Provider and their performance, monitoring of KPIs to guarantee expectations are met.
• Collaboration with various stakeholder groups to produce deliverables that meet procurement needs, policies and standards, mitigate Third Party Service Provider risks and issues and ensure Third Party Service Provider relationship align to the bank’s needs and business strategy.
• Identification of Third Party Service Providers that will provide the right goods and service through market research, capabilities analysis and contract negotiation.
• Identification of industry trends and developments related to Third Party Service Provider management tools and techniques by attending conferences and participating in training.
• Monitoring of Third Party Service Providers’ control operation to meet Barclays Third party Service provider Management Standards and contractual obligations including quality standards, risk mitigation and commercial activity.
• Collaboration with regulatory teams to support Global regulatory requests/exams/ongoing activity.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a "Supplier Manager" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

You may be assessed on the key critical skills relevant for success in role, such as experience in Supplier Management / Procurement / Contracts and / or 3rd Party Risk Vendor Management / Risk domain.

Basic/ Essential Skills:

• Advanced level Knowledge of Third-Party Risk / Operational Risk including but not limited to, experience on associated Risk and Control Framework, Processes, Contractual/Commercial arrangements, Control Assurance and applications used to manage risk.
• Experience in dealing with multiple Global Senior level internal and external stakeholders in different business functions and managing their objective, service expectations and priorities e.g. Chief Control Office, Compliance, Legal, Risk, Control Assurance / Audit and / or Risk Category Owners, etc.
• Fair understanding of the end-to-end Third-Party Risk Management lifecycle including onboarding, inherent risk assessment, due diligence, continuous monitoring, and Third-Party Exit.
• Strong understanding of Risk Management and Regulatory Frameworks related to Third Party Risk.
• Ability to think creatively, holistically, about business challenges involving TPRM requirements to manage, track remediation actions or plans, risk exceptions or approvals to effectively comply with deadlines and associated risk or escalations.
• Experience in maintaining a complete and accurate risk profile of third parties, with early visibility of emerging issues through first level of assurance via analysis of control issues, identification of root causes, implications and executing remediation action plans.
• Strong written and spoken communication skills in English; confident and articulate to manage senior executive level relationships. Excellent attention to detail, with strong analytical skills and an ability to make sound judgements.
• Demonstrate ability to work towards continuous improvements in the process managed and drive efficiency and effectiveness in the work delivery.
• Bring onboard a risk mindset i.e., demonstrate ability to identify, capture, highlight and as required takes steps to mitigate identified risks.

Desirable skillsets/ good to have:

• Knowledge of Contractual/Commercial arrangements within Banking Industry /Market
• Knowledge of Barclays business areas, key priorities and challenges
• Financial sector experience and knowledge of the types of services being received
• Understanding of cost, risk & service parameters

You may be assessed on the key critical skills relevant for success in role, such as experience in Supplier Management / Procurement / Contracts and / or 3rd Party Risk Vendor Management / Risk domain.

This role will be based out of Noida.