Business Management - PBWM

Location: Gurugram, DLF Downtown

Job Description

Purpose of the role

To provide operating and administrative support to senior leaders, simultaneously shaping and executing long-term strategic change, whilst helping to navigate complex challenges in the performance of their roles

Accountabilities

• Implementation of Target Operating Model, business development, and financial and non-financial resource allocation, providing strategic insight and thought leadership.
• Strategic support to and oversight of demand pipeline and the book of work, including assistance in the development and execution of strategic initiatives, projects, research, and analysis to support decision-making.
• Support to and guidance for operational efficiency and colleague/customer/client experience within the organisation, including the identification of areas for improvement, streamlining of processes, and implementation of best practices to enhance productivity, effectiveness and experience.
• Management of of people plan, talent development and succession planning including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives.
• Communication with internal and external stakeholders, management of communication channels and ensuring effective coordination across different departments and teams.
• Participation in compliance activities such as SMR and other regulatory registrations/certifications, as well as support for crisis management and risk mitigation, including the development of contingency plans, coordination of responses to emergencies, and business continuity.
• Management of all organisational/team requirements relating to technology, real estate, people and communications in conjunction with relevant partners across the firm.
• Enablement of oversight of risk management and compliance with internal and external requirements, including internal Governance on critical control activities in partnership with the CCO team, such as Records Inventory and RCSAs.
• Cost control and workforce management of the Business/Function, including involvement in financial analysis and planning, forecasting, and monitoring of financial performance against targets.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a “Business Management - PBWM” Entrusted in the primary global wealth hubs and corridors, PBWM provide comprehensive specialist investment, banking, lending and wealth advisory services to the world's most influential individuals and their families; alongside Trusts, Charities and Family Offices. ​Based on a deep understanding of them, their families and businesses, we connect our clients to tailored opportunities and insights from across the Barclays Group.​

To be a successful “Business Management - PBWM” candidate must ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

You may be assessed on the key critical skills relevant for success in this role, Experience in working with global offices and the ability to collaborate across multiple regions. Hands-on experience working in cross-functional/multi geographical settings. Understanding of Finance & Accounting concepts. Prior experience of data and analytics.

Basic/ Essential Qualifications:

• Support with delivery of high-quality business management/ chief of staff activities.

• Enable effective decision-making through preparation of executive materials, insights, and data-driven analysis.

• Drive business performance tracking, workforce planning, and advanced analytics to support strategic priorities.

• Ensure strong governance, financial discipline, and adherence to control frameworks across the business.

• Coordinate leadership forums, committees, and operating rhythms to ensure alignment and execution.

• Support standardisation, process improvement, and scalable, data-driven ways of working.

• Partner with different functions to deliver consistent, insight-led business outcomes.

Desirable skillsets/ good to have:

• Ability to process, synthesize and execute large data sets into actionable insights.

• Experience of devising, executing business strategy broadly at client and business level.

• Significant Private Bank & Wealth Management industry experience.

• Ability to contribute effectively when working with senior colleagues across the business.

• Must be able to execute at speed, under pressure and with absolute accuracy.

• Strong influencing and stakeholder management skills, at all levels, external and internal.

• Strong planning, organization, and co-ordination skills.

• Ability to deal with highly confidential and market sensitive information.

• Creative, proactive, analytical, self-starting mindset and ability to move with pace and enthusiasm.

• Excellent written, analytical and presentation skills – advanced use of PowerPoint and Excel.

This role will be based out of DLF Downtown, Gurugram.