Host-Charlotte at Barcelona Wine Bar in Charlotte, NC

Apply Description The main responsibility of a host/hostess is to greet guests pleasantly, in a timely manner upon their arrival to the restaurant. The ultimate goal of a host/hostess is to welcome guests to their dining experience in a warm and friendly manner. The host/hostess will seat guests, present menus to guests, inform guests of their server, and answer any intermediary questions prior to the arrival of the server. Responsibilities Greet and seat guests Present menus to guests Create and organize wait lists Manage floor plan Answer phone and answer any questions regarding the menu and restaurant Manage the call-ahead/reservation list in tandem with a manager Interact with guests as they leave the restaurant in order to ensure positive dining experience Skills Strong verbal communication skills towards guests and coworkers Superb reading and writing skills in order to create wait list and decipher wait time Excellent organizational skills Multitask in a high volume setting Working Conditions Be able to stand for the entirety of a scheduled shift Be able to reach, bend, and stoop frequently Be able to carry up to 15 lbs. Education/Experience High school diploma or equivalent is preferred Prior restaurant experience is not required