Senior Event Manager at Bankjoy in Canada

🌐 WHO WE ARE Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup. We are changing the way community banks and credit unions do business, enabling them to become tech-driven and digital first. Bankjoy provides modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI. Our mission is to revolutionize banking tech infrastructure by leading digital transformation at financial institutions — big and small. The Role We are looking for a Senior Event Manager to own the end-to-end planning and execution of Bankjoy's trade show presence and annual client conference. This is a contractor engagement of approximately 20 hours per week, with hours scaling up during peak event seasons (typically May–September). This role works closely with our Senior Product Marketing Manager, Demand Gen Lead and cross-functional teams including Sales, Customer Success, and Product to ensure every event is executed flawlessly and delivers measurable impact. The ideal candidate is a seasoned event professional who thrives on logistics, is highly organized, communicates proactively, and can manage multiple events simultaneously without dropping the ball. KEY RESPONSIBILITIES Trade Show & Conference Management - Own end-to-end logistics for all trade shows and industry conferences Bankjoy attends throughout the year, including but not limited to credit union and community banking events across North America. - Manage booth design, shipping, setup, and teardown coordination. - Source and manage event vendors including AV, print, swag, and signage suppliers. - Coordinate internal staffing plans for each event — who is attending, travel logistics, booth schedules, and briefing materials. - Maintain an annual event calendar and proactively flag deadlines, registration cutoffs, and sponsorship opportunities. Annual Client Conference (Elevate) - Lead end-to-end planning and execution of Bankjoy's annual client conference each September, from venue selection through post-event wrap-up. - Manage venue contracts, catering, AV, registration, hotel room blocks, and on-site logistics.Coordinate with internal teams on agenda, speaker lineup, and attendee communications. - Own the event budget and track actuals against plan throughout the planning cycle. - Manage attendee registration and communications leading up to and following the event. Budget & Vendor Management - Own and maintain the events budget across all activities, providing regular updates to leadership. - Source, negotiate, and manage contracts with event vendors and venues. - Ensure all events are delivered on time and within budget. Post-Event Reporting - Provide post-event summaries including attendance, spend, key outcomes, and recommendations for future events. - Coordinate with Sales and Customer Success on post-event follow-up to ensure leads and client interactions are captured and actioned. REQUIRED QUALIFICATIONS Must Have - 6+ years of event management experience, ideally in B2B SaaS, fintech, or financial services. - Proven track record managing trade shows and multi-day conferences end-to-end, including budget ownership. - Strong vendor negotiation and contract management skills. - Exceptional organizational skills and attention to detail — you can manage multiple events at different stages simultaneously without losing track of anything. - Proactive communicator who surfaces issues early and keeps all stakeholders informed. - Comfortable working independently in a remote, fast-paced startup environment. - Ability to travel to events across North America as required (estimated 6–10 trips per year). Nice to Have - Experience working with or within the credit union or community banking industry. - Familiarity with event registration platforms (e.g. Eventbrite, Cvent, or similar). Experience supporting annual client or user conferences in addition to trade shows. Please note: this is a contract position. This role is not eligible for Bankjoy’s employee benefits, including health/dental/vision coverage, PTO, parental leave, retirement matching, holidays, stock options, or other full-time employee benefits. Any standard benefits language shown below applies only to eligible full-time employees and does not apply to this contractor role. 🎁 WHAT YOU GET - A fast-paced and collaborative environment - Competitive compensation - Stock options at a well-funded startup - We cover 100% of medical, dental, and vision premiums for individuals on our base plan, with significant contributions toward all other plan options (USA). - We cover 100% of extended medical, dental, and vision premiums for you and your family under our single, comprehensive plan (Canada). - Retirement plan with 4% company matching - 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing - 3-5 weeks PTO depending on tenure - 5 health days - 15 holidays - End of year shutdown - Performance-based bonuses - Remote first culture ⚖️ EQUAL EMPLOYMENT OPPORTUNITIES AT BANKJOY Bankjoy is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Bankjoy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. #LI-Remote