ATM/Debit Card Representative at BankFirst… · Senatobia

ATM/DEBIT CARD REPRESENTATIVE Full-time Regular · Location: Senatobia, MS, US BASIC PURPOSE: Under minimum supervision, but in line with established policies and procedures, this position should be able to perform a broad variety of operational duties.  DUTIES OF POSITION:  As a Deposit Ops Rep, you will be an essential member of the BankFirst Operations team. As such, you will provide support to frontline staff with a variety of deposit related needs, including, but not limited to: • Review new accounts for accuracy and completeness • Perform maintenance on existing accounts, including: • Address changes • Account information changes • Account messages • Customer information updates/changes • Review and process account and customer documentation • Provide support to internal personnel • Review and check stop payments, AFTs, and holds • Key and process daily CD/IRA transactions • Review various daily reports • Ensure compliance with policies and procedures • Performs multiple tasks, duties, and jobs within the department that permits to Deposit Operations EDUCATION/ EXPERIENCE/ SKILLS: • Knowledge of personal computer programs such as word processing, spreadsheets, and other programs as required. • Ability to type accurately. • Ability to multi-task. • Highly organized, with an attention to detail and an aptitude for problem recognition and resolution. • Ability to adapt to technological changes and apply new knowledge to responsibilities. • Strong verbal and communication skills. • Ability to deal effectively and tactfully with customers and the personnel of other departments. • Ability to recognize irregular and suspicious transactions and take the appropriate steps to prevent loss. • Ability to make good judgements to make appropriate on the spot decisions following standard policies. • Excellent problem-solving skills to properly handle customer problems and determine when the request for confidential information should be furnished or refused. • Good knowledge of departmental operations, policies and procedures, and computer-generated reports. BankFirst is an EO employer- M/F/Veteran/Disability