Sr Business Control Specialist - Home… at Bank of America · Richmond

Sr Business Control Specialist - Home Equity Risk Detection

Location: Richmond

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
Responsible for overseeing risk detection and control activities supporting existing Home Equity Line of Credit (HELOC) accounts. Serves as a subject matter expert for HELOC Risk Detection, partnering with Credit Strategy, Risk, Compliance, Legal, Operations, and Reporting teams to identify and mitigate risk, execute controls, support audits, and drive process improvements.

Responsibilities:

• Serve as a subject matter expert for HELOC and Card Risk Detection processes and controls.
• Monitor and manage operational and customer risk activities for existing HELOC accounts.
• Execute and oversee business controls, issue management, and risk mitigation strategies.
• Act as system owner and point of contact for multiple business applications, tools, and SharePoint sites.
• Maintain SharePoint sites, business documentation, procedures, and reporting resources.
• Partner with reporting teams to develop, validate, and analyze performance and risk metrics.
• Collaborate with Credit Strategy partners to support risk detection initiatives and policy implementations.
• Support audit, regulatory, compliance, and governance activities.
• Identify process improvement opportunities and drive implementation of enhanced controls and operational efficiencies.
• Provide consultation, training, and guidance to business partners and stakeholders on HELOC risk processes.
• Provide manager support TLs are on extended leaves (Ex. Sabbatical).

Required Qualifications:

• 5 Years experience in Home Equity Risk Detection

Skills:

• Controls Management
• Issue Management
• Monitoring, Surveillance, and Testing
• Quality Assurance
• Risk Management
• Analytical Thinking
• Attention to Detail
• Critical Thinking
• Problem Solving
• Written Communications
• Decision Making
• Innovative Thinking
• Prioritization
• Recording/Organizing Information
• Research

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - ME - Belfast - 11 SCHOODIC DR - BELFAST VIII (ME5068), US - VA - Richmond - 8011 VILLA PARK DR - VILLA PARK OPS CENTER BLDG B (VA2125)Pay and benefits informationPay range$69,000.00 - $111,000.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.