Manager at Bank of America in Mumbai

Manager

Location: Mumbai

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

The Futures & Options and OTC Clearing team supports a global client base trading on 40+ global exchanges. It is a fast growing business focusing on growth through new client relationships and expanding marketing channels.

The Operations team partners with our Business and Technology counterparts to provide a seamless front to back flow for our clients so they have uninterrupted access to the markets and to their positions and activity so they can best manage risk.

Chicago is the regional operations hub providing support for markets in AMRS region. We work closely with our regional and global counterparts to present a single global face to clients in the form of consolidated statements, reports, and technology.

Job Description

The TL is a key member of the F&O and OTC Clearing Team, supporting day to day clearing activities and other operational functions in the back office, in support of the customer and firm trades transacted on the PACRIM Futures Exchanges.

This person must be fairly knowledgeable in F&O front to back systems flow and an ability to display an attention to details, and multi-tasking so as to manage daily time sensitive trade allocation process accurately to meet exchange closing and reporting requirements on the various AMRS F&O Exchanges i.e. CME,CBOT,ICE US etc.

This person will assist and ensure all top-day reconciliation for that clearing day is always completed and all regulatory reporting done as per the exchange rules and requirements, at the same time attending to all the email and phone queries on trade execution and allocations.

The person will also be working closely with internal teams such as the Reconciliation & Control Team and the Client Services Representatives (CSR) Team to resolve suspense trades or position breaks and handle external clients’ enquiries that may result in the need to amend or transfer position between accounts internally or across brokers externally. It is the responsibility of the Operations Analyst from the F&O Clearing team to ensure that the Exchange and all internal and external clients’ position are always reflecting correctly on the statements the next day.

Apart from the daily clearing activities, this person will be expected to perform monthly and quarterly exercise and assignment settlement and delivery of expiring position in all the Futures and Option markets in the AMRS region.

There will be ad hoc requests or queries from management, traders and internal clients that will require an investigative and inquisitive mind to support and handle them professionally at the highest service level. This position will require a positive attitude and ability to work in a team environment.

The individual has to be self driven and has the ability to question status quo and initiate small change work improvements on any manual processes that he/she comes across.

Responsibilities

• Real time monitoring of trades include clearing and working with allocations, calling and chasing brokers or the FO desks, highlighting and resolving issues that prevent matching in a fast pace environment, to meet strict exchange datelines
• Quick escalation of system and connectivity issues to Tech team, minimizing downtime of the clearing process
• Team orientated environment, associates empowered and encouraged to put forward suggestions for the continual enhancement and development of Procedures and Controls
• Strict adherence to documented procedure, task trackers, whilst carrying out all tasks
• Handle internal and external queries, either verbal or email, on a timely and accurately
• Effective escalation of issues to management
• Identifying process weaknesses, flagging communication issues to/from clients
• Work closely with internal teams such as the Reconciliation & Control Team and the Client Services Representatives (CSR) Team to resolve suspense trades or position breaks

Requirements

Education : MBA/Bachelor’s Degree from an accredited college or university

• Certifications If Any - NA

Experience Range : At least 6 years of relevant experience with an Investment Bank Operations, preferably in the Futures & Options clearing, trade processing and settlement team

Foundational Skills

• Should have hands on experience in any of the mentioned functions Trade Clearing, Settlement, Reconciliation, Static Data Management, Trade Support or Fund Accounting

Desired Skills

• Self Motivated
• Flexibility to the requirements of the process
• Meticulous, team player and able to perform under pressure
• Inquisitive mind to challenge status and identifying issues early
• Independent, strong analytical skills, someone who can resolve issue by understanding the root cause and affect
• Detail-oriented aptitude with a high degree of accuracy
• Strong communication skills
• Conversant in MS Words and Excel (macros inclusively)
• Ability to cope with demanding workloads/multi tasking
• Able to work staggered hours to support the combined PACRIM exchanges opening hours and public holidays requirements
• Understands GMI, SEALS/CV/ Prysm, EGUS

Work Timings : 16:30 - 5:30 IST

Job Location : Mumbai