GMC Product Specialist at Bank of America in London, England, GB

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

• Global Markets Credit (GMC) organization is responsible for credit underwriting, ongoing monitoring and portfolio management of Global Markets (GM) financing and traded products transactions

• GMC is a global organization, with over 150 staff globally, which partners directly with Global Markets FLU teams in relation to client selection, structuring and underwriting activities to drive revenue growth while maintaining appropriate risk disciplines.

• GMC also coordinates engagement with key control partners including Global Risk, Credit Review and Audit to accordance with our Risk Framework

Responsibilities:

• Provide product leadership and subject matter expertise across strategic initiatives supporting Global Markets Credit (GMC) counterparty credit risk, collateral management, initial margin (IM), variation margin (VM), and margin optimization capabilities for Hedge Fund and Asset Manager portfolios.
• Partner closely with Front Office, Global Risk, Quantitative Modelling, Operations, Technology, Finance, and Regulatory stakeholders to define, prioritize, and deliver business solutions that enhance the firm's counterparty credit risk management framework.
• Lead the analysis, design, and specification of strategic enhancements to margining platforms, collateral management workflows, and risk infrastructure, ensuring solutions align with business objectives, regulatory requirements, and target operating model principles.
• Drive the development and implementation of key Counterparty Credit Risk (CCR) initiatives, including margin benchmarking capabilities, portfolio analytics, workflow automation, exception management, controls, and management reporting to support evolving regulatory and business requirements.
• Own the end-to-end business analysis lifecycle, including requirements gathering, process mapping, data analysis, functional specifications, stakeholder alignment, testing strategy, User Acceptance Testing (UAT), implementation planning, and production readiness activities.
• Translate complex business, risk, and regulatory requirements into detailed functional specifications and technology deliverables, ensuring accurate implementation across front-to-back operating environments.
• Contribute to defining and executing the strategic direction of the GMC operating model, identifying opportunities to improve scalability, operational efficiency, risk transparency, controls, and data quality across margin and collateral processes.
• Design and implement reporting frameworks, performance metrics, and governance mechanisms that provide transparency into process effectiveness, risk exposure, regulatory compliance, and operational performance.
• Promote consistency in business processes, data standards, and controls across regions while accommodating evolving market, regulatory, and client requirements.
• Facilitate global collaboration across stakeholders operating in multiple time zones, serving as a central point of coordination for strategic initiatives and change management activities.
• Champion effective communication and governance throughout the project lifecycle, providing clear status reporting, stakeholder engagement, executive updates, and implementation readiness oversight.
• Support regulatory change programs and risk remediation initiatives by assessing impacts, defining business solutions, and ensuring timely delivery of required enhancements.
• Drive continuous improvement initiatives through process re-engineering, workflow optimization, automation opportunities, and adoption of best practices across the Global Markets Credit organization.

Skills:

• At least 5 years directly applicable and relatable experience

• Educated to degree level or equivalent

• Demonstrated experience delivering complex business and technology initiatives within a fast-paced, evolving environment, with the ability to effectively manage multiple priorities, competing deadlines, and changing business requirements.

• Strong understanding of financial markets, derivatives, counterparty risk, margining, collateral processes, or related risk management disciplines. Experience supporting credit-related business processes is preferred but not required.

• Proven ability to translate business objectives into actionable solutions through requirements analysis, process design, stakeholder engagement, and technology delivery.

• Experience developing business requirements, functional specifications, operating procedures, testing strategies, and implementation plans across front-to-back business processes.

• Strong analytical and problem-solving capabilities, with the ability to evaluate complex issues, identify root causes, assess impacts, and recommend practical solutions.

• Execution-oriented, results-driven self-starter with a demonstrated ability to work independently while maintaining strong collaboration across cross-functional teams.

• Excellent written, verbal, and presentation skills, with the ability to communicate effectively with diverse audiences ranging from technical teams and operational stakeholders to senior management and executive leadership.

• Strong stakeholder management and influencing skills, with experience building partnerships across Risk, Technology, Quantitative Modelling, Operations, Front Office, and other key business functions.

• Team-oriented professional with a positive, proactive, and collaborative mindset, capable of fostering productive working relationships across regions and time zones.

• Demonstrated commitment to excellence, accountability, and continuous improvement through proactive risk identification, issue resolution, process optimization, and effective control management.

• Ability to operate effectively under pressure, navigate ambiguity, and deliver high-quality outcomes within regulatory, governance, and time-sensitive environments.

• Strong communication, presentation, and stakeholder management skills; experience with visualization tools such as Tableau and Visio is advantageous.

• Advanced proficiency in Microsoft Excel, PowerPoint, and Word, SQL, Python scripting with the ability to analyze large datasets, synthesize complex information, and provide actionable recommendations.

• Experience with the full Systems Development Life Cycle (SDLC), including business case development, requirements gathering, testing, implementation, and release management.

• Knowledge of Global Markets products, derivatives, legal agreements, and risk metrics is preferred.

• Understanding of credit risk, underwriting, monitoring, or counterparty credit processes is beneficial.

• Strong analytical, problem-solving, and delivery-oriented mindset, with the ability to operate effectively in a fast-paced environment.

• Collaborative team player with a proactive, adaptable, and results-driven approach.

Benefits:

UK- 2026

• At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.
• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, and virtual GP services
• Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood
• Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

“We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.”

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.