GFC Investigations Analyst at Bank of America in Jacksonville, FL

GFC Investigations Analyst
Location: Jacksonville
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great  Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.  Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This role is responsible for conducting financial crime investigations to identify, assess, and escalate potentially suspicious activity. Investigators analyze complex customer and transactional information, evaluate risk, identify patterns that may indicate financial crimes, and determine appropriate next steps based on the facts and available evidence.
Successful investigators apply sound judgment, professional curiosity, and critical thinking to reach well-supported conclusions. They clearly document investigative findings, articulate risk-based decisions, and ensure work is completed in accordance with regulatory requirements, enterprise policies, and quality standards. The role requires strong analytical skills, attention to detail, effective communication, and the ability to manage multiple investigations while producing work that withstands regulatory and independent review.

Responsibilities:
Completes investigations to meet or exceed quality and production expectations
Completes Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement
Reports facts of the investigation to senior stakeholders
Analyze financial transactions to assess whether activity is suspicious and warrants further investigation.
Manage the full investigation lifecycle, from initial review through documentation and resolution.
Gather and evaluate relevant information to support sound decision-making throughout the investigative process.
Required Qualifications:
Technical proficiency and the ability to quickly learn and navigate multiple investigative systems and tools simultaneously
Possesses excellent verbal and written communication skills
Acts with a sense of urgency and creates this in others
Demonstrates problem-solving, analytical & organizational skills
Acts decisively and with good judgment
Must be flexible & adaptable; ability to handle multiple and shifting priorities
Thinks strategically and willingly participates in projects and other opportunities
Motivated individual who always maintains a positive and professional attitude
High emphasis around identifying and managing risk
Ability to work under pressure and meet deadlines
Desired Qualifications:
1+ years in AML or financial crimes investigation
Familiarity with transaction monitoring and case management systems
CAMS certification (or working toward it) a plus
Skills:
Professional curiosity and investigative mindset
Strong analytical and critical-thinking skills
Attention to Detail and accuracy
Ability to synthesize large amounts of data from multiple sources
Sound risk judgment and escalation discipline
Strong written communication skills
Effective time management and organizational skills
Technical proficiency and the ability to quickly learn and navigate multiple investigative systems and tools simultaneously
Regulatory Compliance
Adherence to policies, procedures, and guidelines
Adaptability & Commitment to Continuous Improvement
Shift:
1st shift (United States of America)
Hours Per Week:
40