Client Reporting Senior Analyst at Bank of America in Charlotte

Client Reporting Senior Analyst

Location: Charlotte

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for providing strategic, reporting, and business intelligence support across SCCS, including leading the development of automated reporting and analytical solutions supporting multiple lines of business and business disciplines. The role will operate horizontally across SCCS, helping ensure reporting capabilities, analytical investments, and strategic requests are aligned to established priorities and broader organizational objectives.

Key responsibilities include developing and maintaining systems of knowledge delivered through easy-to-navigate, automated self-service business intelligence solutions; partnering with leaders and business stakeholders to understand needs; and translating those needs into scalable solutions. The role will also support SCCS-wide strategic governance by evaluating requests for alignment to established strategy, business value, prioritization, and organizational impact before work progresses

Responsibilities:

• Leads critical aspects of the development and maintenance of innovative automated business intelligence solutions across SCCS, enabling consistent, data-driven business and strategic decision-making.
• Operates horizontally across SCCS and its lines of business, connecting reporting, analytics, and strategic priorities to drive greater consistency and alignment across the organization.
• Designs, develops, and maintains automated data Extract, Transform, and Load (ETL) processes from various database platforms, storing data in “Fit for Use” relational tables.
• Leads analysis of disparate database sources, including relational structures, dimensional data models, and cubes.
• Ensures strategic requests, reporting solutions, and analytical initiatives adhere to established SCCS strategy, priorities, governance standards, and organizational objectives.
• Provides governance and oversight for strategic requests across SCCS, evaluating business value, strategic alignment, feasibility, dependencies, resource requirements, and prioritization before approval and execution.
• Serves as an approval and strategic challenge point for requests within the role’s scope, helping ensure resources are directed toward the highest-value SCCS priorities and aligned to the broader strategic roadmap.
• Partners across SCCS lines of business to identify opportunities for standardization, integration, and reuse while reducing duplicative or fragmented reporting and analytical solutions.
• Partners with business stakeholders and leadership to translate business requirements and strategic objectives into technical specifications and scalable solutions.
• Challenges, refines, and redirects requests when appropriate to maintain strategic alignment, clarify intended business outcomes, and ensure effective use of resources.
• Ensures on-time delivery while following established procedures, quality requirements, governance standards, and strategic priorities.
• Creates and maintains required documentation, including metadata, detailed workflows, program documentation, governance requirements, and desktop procedures.
• Works collaboratively across cross-functional teams, providing routine updates regarding execution, strategic alignment, risks, dependencies, and key decisions.

Required Qualifications:

• Solid understanding of data gathering tools
• Proficient with business intelligence reporting tools​
• 5+ years of relevant experience

Desired Qualifications:

• Business Acumen within Consumer LOBs

Skills:

• Executive Presence
• Automation
• Data Mining
• Data Quality Management
• Data Visualization
• Technical Troubleshooting
• Agile Practices
• Business Acumen
• DevOps Practices
• Reporting
• Technical Documentation
• Change Management
• Continuous Improvement
• Innovative Thinking
• Production Support
• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - CA - Los Angeles - 333 S HOPE ST - BANK OF AMERICA PLAZA (CA9193), US - CA - Newport Beach - 520 Newport Center Dr - Newport Beach 520 Ncd (CA6814), US - CA - San Jose - 560 S WINCHESTER BLVD (CA3512), US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - MD - Columbia - 10320 LITTLE PATUXENT PKWY - MERRILL LYNCH BUILDING (MD4935), US - NV - Las Vegas - 6900 Westcliff Dr - BANK OF AMERICA WEST BC (NV1149), US - WA - Seattle - 401 Union St - Rainier Square (WA1510)Pay and benefits informationPay range$110,000.00 - $156,900.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.