University of Missouri-Columbia - Student… at Banfield Pet… · Burnaby

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Student Ambassador

Pay range for this role is $1,250 - $1,250 stipend per semester.

Summary of Job Purpose and Function The primary purpose and function of the Student Ambassador is to serve as a liaison between their university (students and faculty) and an assigned Banfield Medical Director.

Essential Responsibilities and Tasks

· Represent Banfield Pet Hospital in a sincere, professional manner.

· Proactively promote awareness of Banfield’s mission and vision among peers and answer questions from faculty and student body regarding Banfield.

· Assist the Student Programs team and assigned Banfield Medical Director in arranging campus visits at the Ambassador’s school by distributing materials, posting announcements, reserving meeting rooms, arranging catering, preparing giveaways, and all other event details.

· Participate in the presentations on campus and provide follow-up with students and Banfield.

· Distribute Banfield flyers, posters, e-flyers and other collateral to faculty and student body of Ambassador’s school as allowed by school’s vendor policy.

· Inform the Student Program team of student activities and functions that may serve as a venue for Banfield participation (i.e. Job Fairs, Open House, SCAVMA activities).

· Attend Banfield sponsored conferences and educational meetings when appropriate.

· Keep an open line of communication with Student Programs team and assigned Banfield Medical Director

· Other job duties as assigned.

· Hiring qualifications

Competencies

Leadership competencies:

· Action oriented

· Command skills

· Integrity and trust

· Planning

· Peer Relationships

Functional competencies:

· Priority setting

· Presentation skills

· Approachability

· Listening

· Problem solving

Capabilities and Experience (can do)

· Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.

· Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.

· Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.

· Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Unusually decisive in handling difficult problems. Translates problems into practical solutions.

· Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.

· Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.

· Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.

· Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.

The Five Principles

· Quality - The consumer is our boss, quality is our work and value for money is our goal.

· Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.

· Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.

· Efficiency - We use resources to the full, waste nothing and do only what we can do best.

· Freedom - We need freedom to shape our future; we need profit to remain free.

Attitudes (Will do)

· Initiative – shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.

· Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.

· Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.

· Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.

· Independence – Able and willing to perform tasks and duties without supervision.

· Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.

Special Working Conditions

· Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.

· Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.

· Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.

· The noise level in the work environment is normally moderate.

· Environment where pets are present.

Experience, Education and/or Training

· Enrolled as a student in a veterinary medicine program at a School or College of Veterinary Medicine

BENEFITS

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:

· Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.

· Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*

· Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.

· Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*

· Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*

· Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.

· Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.

· Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.

· Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.

· Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.

· Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*

· Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*

· Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.

· Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.

· Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*

· Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*

· Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*

· Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*

· Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*

· Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.