Baltic Born→
Fulfillment Specialist at Baltic Born in Lehi, UT
Skills
Job Description
About Baltic Born
At Baltic Born, we believe every woman deserves to feel confident, beautiful, and empowered through every stage of life. Founded by three sisters, our brand celebrates sisterhood and the strength of womanhood through thoughtfully designed fashion. We serve women navigating various life stages—from young professionals and mothers to wedding guests and dinner hosts—designing pieces that elevate their everyday and special moments.
We foster a positive, uplifting work environment where creativity thrives, collaboration is valued, and growth is encouraged. From team lunches to fun events, we believe in celebrating our team regularly with monthly employee appreciation activities, and fuel your creativity with stocked snacks and drinks. We value your time and well-being by providing paid 30-minute lunch breaks and employees may enjoy our collections with an exclusive employee discount.
You’ll work for a company that focuses on attainable luxury, extended sizing, and creating fashion that helps women feel their best at every stage of life.
JOB TITLE: Fulfillment Specialist
LOCATION: Lehi, UT
DEPARTMENT: Fulfillment
REPORTS TO: Fulfillment Manager
JOB TYPE: Full-Time, Mon-Fri, 8 AM-4 PM
POSITION SUMMARY
The Fulfillment Specialist is responsible for ensuring all outbound fulfillment orders are accurately and efficiently shipped out each day to our customers while supporting the warehouse staff and other departments within a high-volume, fast-paced working environment. This team member will be picking, packing and shipping orders as well as performing general warehouse duties including warehouse cleanup. As a company we strive to create a positive uplifting environment.
KEY RESPONSIBILITIES
- Follow established picking and packaging procedures to ensure order accuracy and quality.
- Verify order accuracy using shipping software, iPads, scanners, and computers.
- Package orders using appropriate materials, including boxes and poly mailers.
- Generate and apply shipping labels using the designated shipping system.
- Sort packages accurately by carrier and shipping method.
- Process returned inventory by scanning items and placing them back into correct bin locations.
- Meet or exceed established hourly productivity metrics while maintaining accuracy and quality standards.
- Maintain a safe, clean, and organized work environment in accordance with company standards.
- May be asked to work in our retail storefront as business needs require.
- Provide friendly, professional customer service and assist customers with questions while maintaining a positive shopping experience.
- Be comfortable communicating with customers in person and representing the company in a professional manner.
- Communicate issues or discrepancies to a team lead or supervisor in a timely manner.
- Support continuous improvement efforts and contribute to a positive team environment.
- Assist in other departments as needed based on business demands, including during peak periods.
- Perform additional duties as assigned to support operational goals.
QUALIFICATIONS
- 6–12 months of experience in fulfillment, warehouse, or a similar environment preferred.
- Basic computer proficiency (e.g., email, scanners, shipping systems).
- Ability to understand and follow written and verbal instructions.
- Must be able to communicate effectively in English, both verbally and in writing, to understand instructions, collaborate with team members, and ensure workplace safety.
- Strong attention to detail and commitment to accuracy.
- Ability to work both independently and as part of a team.
- Ability to meet productivity and quality expectations in a fast-paced environment.
- Flexibility and willingness to support multiple departments as needed.
PHYSICAL REQUIREMENTS
- Ability to stand, walk, or sit for extended periods of time.
- Ability to lift and move up to 25 lbs.
- Ability to perform repetitive tasks such as bending, reaching, and scanning.
BENEFITS*
- Health Insurance
- Dental Insurance
- HSA + Company Match
- 401(k) + Company Match
- Paid Time Off
*Benefits do not apply to Temp employees.