Technical Senior– ADP Workforce Now (WFN) at Bakertilly · Bengaluru

Technical Senior– ADP Workforce Now (WFN) Location: IND KA Bangalore - Cherry Hills Overview BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory’s ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. To be added to all ET through Experienced requisitions Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Responsibilities: Serve as the technical subject matter expert (SME) for ADP Workforce Now across consulting projects and recurring outsourced payroll clients. Act as the primary escalation point for complex WFN technical and payroll issues. Troubleshoot and resolve advanced system configuration and payroll challenges, coordinating with ADP as needed. Advise internal teams and clients on system capabilities, configurations, and module interdependencies. Support payroll-related projects and contribute to documentation, best practices, and continuous process improvements. Qualifications: Bachelor’s degree required, emphasis in Finance, Accounting, Statistics, or a related field, or equivalent practical experience. Minimum 3 years of hands-on experience in payroll operations, including strong technical expertise with ADP Workforce Now (WFN). Professional certifications such as ADP Workforce Now Certification and Payroll certifications (CPP or FPC), along with prior consulting experience, are preferred. Advanced proficiency in the WFN Payroll module, including ADP AutoPay/CCI and complex payroll configurations such as special calculations, compensation structures, cafeteria plans, and FLSA overtime. In-depth understanding of WFN module interdependencies, including Onboarding, Recruiting, Benefits, Compensation, Performance, and Reporting. Experience supporting and managing vendor integrations, including insurance and retirement carriers, as well as API-based system connections. Proven ability to troubleshoot, analyze, and resolve complex payroll and system configuration issues effectively. Demonstrates strong initiative and self-management, with the ability to prioritize tasks based on urgency and business impact. High attention to detail with a strong focus on accuracy; proactively identifies discrepancies, resolves issues independently, and implements preventive measures. Excellent verbal and written communication skills, with the ability to engage effectively with clients, vendors, and internal stakeholders.