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Services Senior Specialist - On Site… at Baker Hughes · Buenos…
Skills
Job Description
Do you like working in collaborative teams and solving critical issues?
Join our Baker Hughes – Bently Nevada team!
Field service professional with expertise in installing, commissioning, troubleshooting, and diagnosing industrial monitoring and reliability solutions. Delivers high-quality customer support through technical expertise, safety compliance, and effective communication to improve asset performance and customer satisfaction.
Partner with the best
As a Services Senior Specialist, you will be responsible for:
- Perform installations, commissioning, and trouble-shooting of Bently Nevada Hardware and Software Products and Solutions at customer locations.
- Diagnostics of rotating and reciprocating machinery as well as other assets’ malfunctions based on all condition monitoring tools and parameters available.
- Engagement to improve technical skills by appropriate learning program.
- Select and use the appropriate criteria and or standards to assess the severity of a machinery fault.
- Timely completion of standard service reports, invoicing packages, and other administrative requirements
- React to customer required travel in a timely manner, while bringing all required service equipment
- Handles diverse clients in the region - including Brazil. Follows frameworks to get through the processes. There is room for negotiating and client specific conditions.
- Complete Documentation of findings / recommendations
- Professionally communicate with customer and other team members
- Perform Asset Management / Reliability Service Studies
- Assess job site Safety and perform services as per Bently Environmental, Health, and Safety Policies
- Drive customer satisfaction through commitment to quality.
- Support the growth initiatives of the business.
Fuel your passion
To be successful in this role you will have:
College Degree, preferably in electrical or mechanical fields.
Field Engineer Program certification;
Ability and willingness to travel up to 70% of the time, as required
Ability and willingness to work overtime, as required
Strong verbal and written communication skills in Spanish and English language
Self-starter with minimal supervision requirement; able to work independently; ability to prioritize, organize work, and meet deadlines
Ability to pass a background screening and drug test.
Ability to transverse around and over industrial piping and equipment.
Exceptionally strong customer service mindset.
Detail oriented
Very strong organizational and time management skills
Excellent communication and team skills,
10y of experience with Bently Nevada products is preferred;
Maintenance & Reliability Background in Power Generation, Oil and Gas production, refining or petrochemical plants is desireable
Sales Force / ServiceMax knowledge is desireable;
SAP knowledge is desireable;
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
- Work in Buenos Aires - AR
- Work in Santiago - CL (or Chile Remote)
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
A Baker Hughes Company prioriza oportunidades iguais para todos os candidatos. Todas as nossas vagas são destinadas também a pessoas portadoras de deficiência. As decisões de contratação são tomadas independentemente de raça, cor, religião, origem nacional ou étnica, sexo, orientação sexual, identidade ou expressão de gênero, idade, deficiência, ou outras características protegidas por lei.
The Baker Hughes internal title for this role is: Services Specialist - On Site Services