Branch Manager - GL West at Bajaj Finance in Ahmedabad

Job Summary Responsibilities

• Responsible for overall branch operations and profitability of the branch.
• Drive and participate in field-marketing activities of various financial products along with the team to improve brand visibility.
• Plan, conduct and monitor the branch field-level marketing activities to ensure a healthy pipeline of leads resulting in business conversion and branch growth.
• Focus on customer engagement for new customer acquisitions and retention of old customers.
• Conducting error-free valuation and appraisal of gold ornaments pledged in branch with correct weight and purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility for safekeeping of pledged securities as per company policies.
• Responsible for keeping NPAs under control through strong follow-ups from customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch and for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
• Maintaining quality performance of the business, preparing various reports, and taking necessary actions for growth of business in the branch.
• Increase Gold Loan business, plus various other third-party products such as NCDs and Gold Coins sales.
• Responsible for correct valuation and maintenance of 100 percent process compliance at the branch.

Required Qualifications and Experience

• 4-7 years of relevant experience required.
• Bachelors Degree / Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.