Client Specialist at Baird in Scottsdale, AZ

Client Specialist
Location: AZ-Scottsdale
About the Role:
As aClientSpecialist at Baird,you’llplay a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You’llbe at the heart of the client experience—coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird’s Private Wealth Management business, where true wealth management means understanding each client’s unique vision and tailoring solutions to help them succeed.
Check out thisvideoto learn more about the day in the life of our Client Assistants and Client Specialists!
The ImpactYou’llMake:
Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline,assistingwith proposal generation, preparing new account paperwork, opening accounts, transitioning new assets toBairdandestablishingan ongoing communication/client service plan
Gain knowledge of andleveragepartnershipwith Baird’s Corporate Resource Groups to provide the best wealth management solutions to clients
Answersall incoming phone calls and handles asappropriate. Manages client needs where possible andadvisesFinancial Advisor of action taken
May schedule client appointments and/or conferenceroom forappointments
Assemble/generate materials including paperwork and reports for client meetings
Understand and ensure business adherence with firm and financial industry regulatory policies
May manage FA and Team’s social media presence (website, LinkedIn,X, etc.)
Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well asleveragethe platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models
May organize and coordinate seminars and client eventsatthe direction of Financial Advisor(s).  Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact
Seek ways to enhance FA(s) business effectiveness and marketability
Initiates and completes all transactionsrequiredto fully service clientaccountsi.e.paperwork, correspondence, client requestfulfillmentand special projects as needed
May enter security orders including stocks, bonds, fixed income, options,annuitiesand other investment vehicle orders per Financial Advisors’ instructions or upon client’s verbal direction
May also provide back-up to other teams and thebranchwhen necessary, as well as perform other duties and specialprojectsas necessary
Proactively review investment opportunitieson a daily basis& notifyFinancial Advisor(s) totake actionon those opportunities with the goal of driving the Financial Advisors’ business.  Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days’ activities
WhatYou’llBring to Baird:
2+ years of prior industry and/or administrative work experience
Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird’s Private Wealth Management technology platforms
Excellent verbal and written communication skills; ability to adeptly exchange ideas and information
Detail oriented with an emphasis on accuracy
Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goalsin a timely manner
Understands compliance regulations and correspondence policies.  Maintains client confidentiality in all situations
Good analytical and critical problem-solving skills
Bachelor'sdegree preferred, notrequired
Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.