Mgr II- Info Sys at BAE Systems in Location not listed

This role can be remote.

BAE Systems Inc. is hiring an IT Service Owner in support of the Legal Product Line. This leader has an innate desire to partner, build a strategic vision and drive this forward through execution maintaining excellent operational health. The leader is a relentless advocate of our stakeholders to align technology roadmaps to our business objectives.

The ideal candidate is an experienced Manager-level IT Service Owner who will own critical applications including legal/export management systems and support the end-to-end processes within the value stream. This role partners closely with executive business stakeholders, IT delivery teams, architecture, cybersecurity, and operations leaders to ensure reliable, scalable, secure, and forward-looking enterprise capabilities.
Specific responsibilities include, but are not limited to:

• Own and communicate the long-term technical vision and technical strategy for Legal systems technology. Develop a prioritized roadmap that aligns with the business goals of the departments.
• Partner with business stakeholders to define requirements, prioritize initiatives, and ensure alignment between technology capabilities and business objectives.
• Lead the product squad that supports Legal systems. This includes oversite of the application lifecycle includes software acquisition, deployment, and administration. The squad will include business analysts, configuration, testing, production support, and process management.
• Drive the portfolio of applications to digital first mindset, leading to the adoption of AI, Digital Thread, visualization and analytics for the value stream. Maintain portfolio to regulatory, compliance, and policy standards to include DFARs and CMMC requirements.
• Provide quality assurance through business architecture, requirements analysis, and user acceptance Testing (UAT) and serve as the final authority on whether a new feature or update meets the needs of the Legal team.
• Builds and maintains strategic partnerships with Systems Integrators and Software Providers to ensure BAE Systems Inc. interests are well represented.
• Drive continuous improvement across service operations, including service health, KPIs, SLAs, and user experience.
• Act as the primary escalation point for critical service failures affecting operations, ensuring rapid restoration of service, containment, and performing root cause analysis (RCA) to prevent recurrence and improve overall system resilience.
• Provide leadership to cross-functional teams, influencing without direct authority and collaborating across a matrixed environment.
• Communicate complex technical concepts in clear business terms to senior executives and stakeholders.
• Develop talent and build strong teams through coaching, performance management, and skill development.
• Partner with cybersecurity, architecture, and data teams to ensure compliance, integration quality, and alignment to enterprise standards.
• Collaborate with software development, program management, and technical engineering teams to ensure cohesive delivery across enterprise technology initiatives.

Competencies

• Strong leadership and interpersonal skills, including communication, facilitation, and negotiation.
• Ability to translate business needs into technical strategies and actionable roadmaps.
• Proven ability to influence across matrixed organizations and build trusted partnerships.
• Strong experience with service ownership, enterprise system sustainment, and vendor management.
• Analytical mindset with an ability to balance long-term strategy and short-term operational needs.
• Practical decision-making approach with strong problem-solving capabilities.
• Familiarity with modern software development practices, program management, and technical engineering environments.