Principal Software Engineer at BackOps AI in San Francisco, CA

About BackOps AI

BackOps AI is transforming supply chain operations with agentic AI solutions that automate complex workflows, freeing operations teams to focus on what matters most. Headquartered in the San Francisco Bay Area with flexible remote-friendly options, we foster a culture of innovation, ownership, and measurable impact.

Role Overview

As Principal Software Engineer, you’ll be a core member of the team, architecting and implementing the end-to-end systems that power our agentic solutions. This is a full-time, hybrid role where you’ll:

• Lead engineering efforts from design through production
• Build scalable products
• Collaborate closely with AI researchers, product, and operations teams to enrich business context for agents
• Influence our technical roadmap, tooling choices, and best practices

What You'll Do

• Architect & Build: Design and develop robust, efficient systems that automate intricate supply chain workflows
• POC Leadership: Own proof-of-concept projects—define requirements, write core code, iterate rapidly, and validate success with stakeholders
• Full-Stack Development: Implement new features across our React front end and Node.js/Python back end
• AI Agents: Building vertical agents that solved high impact problems
• Strategic Partnership: Shape product direction by providing architectural insights and technical feasibility assessments
• Maintain the confidentiality, integrity and availability of the information systems and processes for which they are responsible in compliance with BackOps.ai policies on information security and privacy
• Responsible for the development and deployment of secure code in accordance with BackOps.ai standards, policies and procedures
• Leader of the Incident Response team, responsible for incident response, documentation and lessons learned process
• Execution of customer data retention and deletion processes in accordance with company policy and customer requirements

What We're Looking For

• Experience: 10+ years of professional software development, with a track record of delivering production-scale web services
• Startup DNA: Proven ability to thrive in early-stage environments—comfortable with ambiguity, rapid pivots, and wearing multiple hats
• POC Expertise: Demonstrated success leading proof-of-concept or pilot projects from zero to launch
• Technical Mastery: Deep understanding of modern front-end frameworks, and back-end languages (Node.js, Python)
• Problem Solver: Strong analytical skills and a bias for action—able to break down complex problems and deliver pragmatic solutions
• Communicator: Exceptional written and verbal skills to articulate architecture decisions and partner effectively with non-technical stakeholders

What We Offer

• Equity & Ownership: Generous equity packages so you grow alongside the company and share in our upside
• Impact & Visibility: Direct access to co-founders and the ability to see your work drive real business results
• Collaborative Culture: A small, tight-knit team of seasoned operators and AI experts
• Flexible Work: Hybrid model with core Bay Area presence and remote flexibility