Key Account Manager at Azelis in Waitematā, Auckland, New Zealand

The position of Key Account Manager maintains current relationships with customers while proactively sourcing solutions to meet customer needs. Relationship building is an important part of this role as is promoting Azelis product offering and actively identifying market opportunities for potential new products. This position is active is across multiple industrial sectors.

• Develop and execute strategic sales plans for assigned key customers, selected products and target market segments to achieve sales and margin objectives.
• Establish and maintain strong relationships with directly assigned customers and ensure a high level of technical and commercial support to maximise the customers potential and long-term partnership.
• Identify and pursue new opportunities within the assigned customer base and broader market expanding Azelis’ product offering and customer portfolio in the Industrial space.
• Lead commercial negotiations with a strategic and value-driven approach, ensuring optimal outcomes for both Azelis and the customer.
• Align customer solutions with available supplier portfolios and ensure timely support for commercial initiatives.
• Manage customer forecasts and stock levels to ensure supply continuity and optimise inventory.
• Maintain accurate and up-to-date information in the CRM system, capturing customer interactions, project pipeline status, and opportunity progress as part of your daily work.
• Provide market intelligence and timely reporting to the Commercial Director, using Azelis reporting tools (BI) and sales reports.
• Collaborate cross-functionally with SHEQ, regulatory, and supply chain teams to ensure seamless customer experience and internal execution.
• Ensure that all company policies and values are upheld in their entirety and to ensure that the business is represented both professionally and ethically in all dealings both internal and external