Ayka Communication
Customer Support hiring For International Voice… at Ayka… · Mumbai
Entry LevelOn-siteFull-timeMumbai, Navi Mumbai, Lucknow200000 INR–350000 INR/yr
Skills
BPOEmailBankSupportCustomerCallingProcessKPO
Job Description
International Process is hiring for the Customer Service Executive.
Post: Customer Service Executive / Customer Support Executive (Voice Process)
Process:- Voice Process / Chat Process (Voice Process)
Note:- Work From Office.
Salary :- 2 Lack CTC to 3.5 Lack CTC
Roles and Responsibilities
- This is a premium Voice process for enterprise business of our telecom partner(Customer Service)
- Grad with Relevant experience (Voice Customer service Exp) mandate .
- Flexible to work in any shift Rotational .
- Working days 5 days working
- Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
- Customer Interaction: Engage with business owners through calls and provide support for managing and optimizing their digital ad accounts.
- Ad Management Support: Assist clients in setting up, monitoring, and managing their online advertising campaigns across various platforms.
- Consultative Approach: Offer expert advice on ad strategies, suggest improvements, and help clients achieve their business goals effectively.
- Customer Support: Provide troubleshooting and technical assistance related to ad accounts, ensuring smooth client experiences.
- Flexible Shift Support: Work in shifts as required and be adaptable to client needs in a 24/7 operation environment.
Note:- 5 days Working and 2 Week Rotational Off
24/7 Rotational Shifts (Male & Female both)
Contact HR
Anjali Chaudhari 9559795024