Associate Product Manager - Consumer Product (LA28) at AXS · Los…

Summary: AXS connects fans with the artists and teams they love, selling millions of tickets to events each year. The Associate Product Manager will support identity and account management capabilities, collaborating with cross-functional teams to ensure the delivery of high-quality products that meet business needs. Responsibilities: - Own the day-to-day execution and delivery support for agile squads, including leading sprint ceremonies (standups, planning, grooming, reviews, retros) - Manage product intake of questions, blockers, and daily operational needs from Engineering, QA, and cross-functional partners to unblock progress - Write and prioritize Jira tickets to maintain a healthy and well-organized backlog - Assist in product discovery by gathering user insights, analyzing data, and contributing to hypotheses that improve fan engagement and account usability - Assist in design and support A/B testing and experimentation to evaluate product changes and optimize fan experiences - Monitor product performance and track key metrics; use product data and analytics to identify opportunities to improve product reliability and usability - Partner with stakeholders to validate requirements, support feature rollout, collect feedback and ensure delivery aligns with client and market needs - Support the documentation of product processes, release notes, and operational workflows for internal teams Required Qualifications: - 1-3 years' experience in a Product Management/Product Owner Role - Strong execution skills, with demonstrated experience managing sprint ceremonies, backlogs, and cross-functional coordination across engineering and QA - Ability to translate business needs into clear product requirements and structured documentation - Familiarity with product management and development tools such as Jira, Confluence, or similar platforms - Experience with A/B testing, experimentation frameworks, and data-driven product optimization - Experienced in collaborating with cross-functional teams, across geographies including executive management, product management, operations, legal, sales, and marketing - Strong written and verbal communication skills with attention to detail Preferred Qualifications: - Experience with B2C/B2B2C products or account-based products is a plus - Experience in live entertainment, ticketing, or adjacent industries (such as sports, venue management, or hospitality) is a plus Required Skills: Product Management, Product Owner, Sprint Ceremonies Management, Backlog Management, Jira, Confluence, A/B Testing, Experimentation Frameworks, Data-driven Product Optimization, B2C Product Experience, B2B2C Product Experience, Cross-functional Coordination Benefits: Medical, dental and vision insurance, Paid holidays, Vacation and sick time, Company paid basic life insurance, Voluntary life insurance, Parental leave, 401k Plan (with a current employer match of 3%), Flexible spending and health savings account options, Wellness offerings