AI & Automation Solution Architect at Axos Bank in San Diego, CA

AI & Automation Solution Architect Location: HQ - San Diego, CA Axos Bank Target Range: $100,000.00 /Yr. - $120,000.00 /Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 10% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets. About This Job This role will report onsite to our HQ in San Diego, CA. Axos Bank is seeking a AI & Automation Solution Architect to join our Centers of Excellence (CoE) team. This role enables business unit efficiency and scalability leveraging our evolving suite of platforms and tools. Your primary mission will be to drive adoption of our platforms by identifying, driving solution architecture and deploying high-impact use cases. Qualifications: Embed with business units to conduct "process mining" workshops. Identify bottlenecks, repetitive tasks, and decision-fatigue points ripe for AI agents or automation. Distinguish between problems that require complex GenAI solutions and those better solved by deterministic automation (RPA) or standard software engineering. Translate ambiguous business demands into clearly defined, actionable use cases with well-scoped boundaries and success criteria. Develop high-level vision documents for strategic initiatives, including objectives, high level approach, and success criteria (quality/scope, time-to-market, and ROI) across all platforms owned by the Centers of Excellence such as Salesforce.com, Five9, Decisions, DocuSign, Automation Anywhere, Base64, Oracle ERP, n8n.io and Google’s Customer Engagement suite. Create comprehensive discovery and design documents specifying the features and functionality required for the technology teams to develop. Write low-level requirements specifications and acceptance criteria. Design robust, secure, and compliant architectures for AI/Automation solutions. Ensure designs account for data privacy, token costs, latency, and integration with existing legacy systems. Works with platform owners and business stakeholders to measure and monitor performance of COE products and solutions Prioritize future initiatives based on strategic vision, feasibility, market dynamics, client need, and financial impact, revenue potential Socialize COE product strategy, roadmaps and plans among key stakeholders. Maintain knowledge of technology evolutions and consistently identify opportunities to pilot and innovate on existing and future technology Requirements: Bachelor's degree required Experience in a financial services or banking environment Strategic Modeling: Ability to build ROI models, cost-benefit analyses, and strategic roadmaps. AI/Automation Tech Stack: familiarity with the modern AI landscape (LLMs, RAG, Agents) and Automation platforms (n8n, Retool, Automation Anywhere, Power Automate). Rapid Prototyping: Proficiency in Python or TypeScript to build "trace bullet" implementations. Architecture Patterns: Strong grasp of microservices, event-driven architecture, and API integration patterns. Strong strategic thinking and problem-solving skills, with the ability to translate vision into actionable plans Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders at all levels Deep understanding of Sales, Servicing & Back Office Operation in Financial Services Knowledge of industry best practices and emerging trends in technology and business process management Axos Employee Benefits May Include: Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading About Axos Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers. Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX). Learn more about working at Axos Pre-Employment Background Check and Drug Test: All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization. Equal Employment Opportunity: Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws. Job Functions and Work Environment: While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. E-Verify and Right to Work Notices Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. IER Right to Work Poster (English/Spanish) E-Verify Participation Poster (English/Spanish)