Axis Communications→
Business Operations Coordinator at Axis… · Chelmsford
Entry LevelOn-siteFull-timeChelmsford, MA$60k–$69k/yr
Skills
microsoft excelsalesforcecrm database managementpower bibusiness intelligencedata managementmarketing automationmulti-taskingcross-functional communicationcustomer serviceprofessional etiquette
Job Description
Summary: Axis Communications is a network technology company that creates innovative solutions for improving security and business performance. They are seeking a Business Operations Coordinator to support administrative functions for the sales model, including sales systems data management and reporting, while ensuring accuracy and efficiency in operations.
Responsibilities:
- Support administration of Axis’ End Customer Program to ensure accuracy of reporting, commissions, and projects
- Support monthly POS reporting to deliver accurate sales allocation, reporting, and business intelligence
- Responsible for partner administration including proper account set up to support various business needs
- Complete sales splits and weekly audit of projects to support commissions
- Provide sales with partner level status letters to confirm member standings
- Order and maintain all Americas’ users sales systems access
- Support overall sales & marketing strategy by cleaning, maintaining and enriching data to support marketing automation based on prioritized business objectives
- Actively clean and update outdated or inaccurate information in internal CRM systems, including the remapping of account/contact ownership
- Identifies opportunities to improve database processes and workflows to enhance overall sales operations and marketing automation effectiveness
- Perform other related responsibilities and reports as needed
Required Qualifications:
- Strong attention to detail and time management and multi-tasking skills
- Ability to drive initiatives to completion
- Upbeat disposition
- Resourceful and flexible
- Ability to work with all levels of management
- Excellent interpersonal and communication skills with experience in working cross functionally
- Ability to communicate effectively with all levels of management
- Professional etiquette and excellent customer service
- Bachelor's degree
- Fluent and accurate in Microsoft Excel
Preferred Qualifications:
- Salesforce or other CRM database experience
- PowerBI or other related BI tools
- Bi-lingual in Spanish
Required Skills: Microsoft Excel, Salesforce, CRM Database Management, Power BI, Business Intelligence, Data Management, Marketing Automation, Multi-tasking, Cross-functional Communication, Customer Service, Professional Etiquette