AXA→
Secure Email Product Owner at AXA in MADRID, Spain
Job Description
Secure Email Product Owner
Job Description
About AXA
As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.
About the entity
AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.
We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.
We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.
At AXA Group Operations, we want to be recognized in three fields of action:
- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities
Where will you be in the organization?
The division
You will join the Group Security division, defining the security standards to be applied by AXA entities, overseeing the overall security posture across the Group and providing centralized services to support entities (Crisis Management, Security Operations Centre, etc.).
Throughout AXA Group, the security community represents composed of 1000 security professionals, working daily to protect our customers, operations, brand and people. To achieve this, we have gathered our three security disciplines: Information Security, Physical Security and Operational Resilience.
Our main missions:
- Monitor the Security Threat Landscape
- Define and oversee Security Standards and Strategy implementation across the Group
- Drive local security objectives with C-Level executive (COO, CIO, CTO, CFO…) of AXA entities
- Ensure the security of Group Operations as an entity
- Provide centralized security services and products to AXA entities
AXA Group Security is divided in 4 main blocks :
- Corporate functions (Group Mandate) : Security Advisory and Standards, Security Governance, Security Risk & Assurance, Security Strategy and Awareness
- CyberDefense (Group security services and products provider)
- Group Operations Security (Security of the hosting entity)
- Corporate Chief Security Officers (Oversight of entities’ security) : Corporate Centre, European Markets, International Markets
The department / team
The AXA Cyber Defense department provides AXA Group with a cybersecurity solution: the teams deliver operational security services to protect, detect and respond to cyber threats that could impact the AXA Group. The team also ensures that Security principles are used, and that Products development and projects are aligned with Security strategy frameworks, as delivered by Group Security.
Part of it, into the “Network & Messaging product” team, an email gateway solution to secure and filter all the emails to and from Internet: this solution is entitled Secure Email, which is currently based on Proofpoint vendor.
The product supports around 180000 users, all AXA Group Operation datacentres and more than 40 operational compagnies.
The product is at the crossroad of major AXA GO programs and exposure of the product implies high visibility across the group.
About the job
Job purpose
As a Secure Email Product Owner, your main objective is to maximize the value generated by the Secure Email product and its team for its internal customers and stakeholders.
Main missions
Your responsibilities include:
- Collaborating with the Product Manager to refine the product roadmap and backlog
- Leveraging deep knowledge of Proofpoint features to maximize the platform value and identify new opportunities for enhanced threat protection
- Supporting the evaluation and implementation of new Proofpoint capabilities
- Prioritizing requirements across the group by understanding customers’ needs and pain points and engaging with the relevant stakeholders
- Actively engaging in agile events (sprint plannings, daily scrums, sprint reviews) to provide direction and feedback to the team
- Writing and refining specifications in collaboration with the team
- Contributing to the product documentation for the customers and stakeholders
- Acting as a primary point of contact to answer stakeholders’ questions about the product
- Supporting the product’s quality of service
- Managing the relationship with the vendor, together with the Product Manager
- Driving the continuous improvement of the product
Expected skills & experience
We are looking for someone with the following experience and skills:
Experience
- Proven experience of at least 5 years in product ownership within IT, preferably cybersecurity, or equivalent Business Analyst/Project Management experience in Cybersecurity with a solid understanding of Agile methodologies and tools
Technical skills
- Bachelor’s degree in computer science, business administration or a related field
- Cybersecurity background with email security knowledge (knowledge of Proofpoint would be a plus but not mandatory)
- Good knowledge of agile methodologies and tools
- Familiar with Product Management, Project Management and Service Management practices
- Fluency in English is mandatory
Soft skills / transversal skills
- Ability to work in a multicultural and global organization
- Strong communication and interpersonal skills with the ability to collaborate effectively with diverse teams and stakeholders including managing a client relationship
What we offer
We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.