Registered Representative at aviso in Toronto, Ontario, CA

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We’re looking to fill an opening for an exceptional Registered Representative to support and enhance our client experience.

We are passionate enablers of financial freedom for all Canadians. We do this by providing a service that is caring, informative, supportive, accurate and timely. We lead by example in all interactions, constantly look for new ways to improve customer service experience that exceed not just our industry but are leading in any industry. We work collaboratively with each other, take ownership and accountability, and take pride in supporting not only our internal community but the communities in which we operate.

We hire people who love to help others, who understand what drives others, people who are kind, curious and comfortable operating in ambiguity. We hire people who truly believe that service can and should be easy for employees and customers alike. We are looking for people who can always find positives, even in the most difficult times. This is a challenging role, but it is rewarding, and you will be supported.

Reporting to the Supervisor, Online Trading, the Registered Representative is responsible for maintaining client relationships through the digital wealth channel, ensuring our clients receive services to meet their financial planning needs to provide first-class strategic wealth management services.

If this sounds like you, please read on.

Who you are:

• Service – You put your clients’ needs first. You advocate service excellence, and work to deliver client-centric solutions, and proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner
• Execution – You are committed to achieving your goals and to succeed. This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes
• Collaboration – You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization

What your day looks like:

• Execute client-initiated financial transactions and account requests on Qtrade Guided Portfolios (QGP), including contributions, withdrawals, transfers, and portfolio changes, ensuring accuracy, timeliness, and regulatory compliance
• Review and validate account openings and updates, confirming completeness, suitability of client information, and alignment with selected portfolio strategies before processing
• Act as the primary point of contact for financial servicing needs, managing requests end-to-end by coordinating with internal teams, escalating where required, and ensuring completion within service standards
• Monitor market activity and proactively apply relevant insights when processing client instructions or portfolio adjustments to support informed execution
• Clearly communicate how transactions, portfolio changes, and market conditions impact client accounts and investment outcomes, ensuring alignment with client objectives and risk tolerance
• Perform portfolio maintenance activities, including rebalancing and tactical adjustments, to ensure ongoing alignment with investment mandates and client profiles
• Identify and resolve operational or transactional issues, ensuring proper documentation, compliance adherence, and efficient resolution
• Drive continuous improvement in financial servicing workflows by identifying process gaps and implementing enhancements that improve processing efficiency, accuracy, and client outcomes
• Maintain strong knowledge of product features, operational procedures, and regulatory requirements to ensure consistent and compliant execution of all financial requests

Your experience and skills:

• Post secondary education is preferred with an emphasis in business or economics, or an equivalent combination of education and experience
• Completion of the Canadian Securities (CSC) and Conduct and Practices Handbook (CPH) is required. Completion of WME (if currently registered as an RR) or the Retail Investments Exam with CIRO (along with CIRE)
• 1-3 years of experience as a Registered Representative or Investment Representative in Direct Investing supporting Client trade orders. A Financial Advisor or an Associate Advisor is ideal
• 2-3 years’ related work experience in the financial services industry in a customer-facing position or in a call centre
• The ability to work in a fast-paced environment with volumes dictated by market trends, client demands, and seasonal peaks
• A positive attitude and excitement regarding learning new tasks and skills to keep up with changing environments / duties
• Being able to adapt to change is important as our hours can change, and so can your schedule
• Fluent communication skills in English are required and bilingual skills in French are an asset

Why Aviso?

At Aviso, you will find a dynamic and inclusive culture that rewards innovation and celebrates success. Here are a few things that set us apart:

• Competitive compensation package that rewards and recognizes individual contributions
• Excellent health, dental and insurance benefits to meet the diverse needs of our employees
• Generous vacation time, fitness benefit, parental leave top-up options
• Matching contributions to our retirement program
• Commitment to the continuous improvement of our staff through learning & development and an education assistance program
• Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page – Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, Montreal, and Winnipeg. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We’re proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $74,000 - $84,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.