AVEVA→
Senior Control Emulations Quality & Support Engineer at AVEVA · Lake…
Skills
Job Description
AVEVA is creating software trusted by over 90% of leading industrial companies.
Salary Range:
$109,300.00 - $217,700.00This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training.
Job Title: Senior Control Emulations Quality & Support Engineer
Location: USA (Houston, TX or Lake Forest, CA)
Employment Type: full-time
The job
AVEVA’s Simulation & Learning team delivers simulation solutions for customers across the chemical, energy, sustainability, and oil & gas industries. Our Control Emulations offering (SCP and TRISIM) enables customers to build a Digital Twin—virtual replicas of real plant control systems—for validation, troubleshooting, and training. These systems include DCS (Distributed Control Systems) and SIS (Safety Instrumented Systems) used to operate and protect industrial facilities.
This mid-to-senior role blends customer technical support (60%) and QA testing (40%). You will own complex issues end-to-end, partner with Engineering and Product, and improve quality by turning real-world customer scenarios into repeatable test coverage.
Key responsibilities
- Customer Technical Support (approx. 60%)
Lead technical investigations with customers to gather requirements, logs, configuration details, and reproduction steps
Recreate customer environments and scenarios using local VM/server and Azure (cloud) setups to isolate root cause
Drive issues to resolution by coordinating across internal teams (Engineering, Product, QA), providing clear technical summaries, priority/severity assessments, and customer-ready updates
- QA and Quality Enablement (approx. 40%)
Design and execute test plans for Control Emulation software (SCP and TRISIM), with emphasis on real-world configurations and regressions
Develop and maintain test cases and test suites for local VM/server and Azure (cloud) environments
Maintain and improve test environments (local and cloud), including reliability, repeatability, and data managemen
Essential requirements
BS degree in Engineering, or related field
Strong hands-on experience with DCS and/or SIS systems (configuration and implementation)
Solid understanding of Windows networked systems (workstations, servers, switches) and troubleshooting in enterprise environments
Proven ability to communicate clearly and effectively with customers, engineering teams, and senior leadership, including writing high-quality technical summaries
Demonstrated ability to work independently, prioritize effectively, and handle multiple investigations in parallel
Desired skills and competencies
Experience with Schneider Electric EcoStruxure products (Foxboro DCS, Triconex SIS, and/or Automation Expert (EAE))
Experience with Control Emulation products (SCP and TRISIM)
Experience with AVEVA Dynamic Simulation software
Ability to build and maintain AVEVA Dynamic Simulation models
Knowledge of AVEVA System Platform, including InTouch/OMI
Familiarity with Microsoft Azure DevOps Test Plans/Test Manager
Test automation framework experience (designing and implementing automated tests)
Programming skills in C++ and/or C#
R&D at AVEVA
Our global team of 2000+ developers work on an incredibly diverse portfolio of over 75 industrial automation and engineering products, which cover everything from data management to 3D design. AI and cloud are at the centre of our strategy, and we have over 150 patents to our name.
Our track record of innovation is no fluke – it’s the result of a structured and deliberate focus on learning, collaboration and inclusivity. If you want to build applications that solve big problems, join us.
Find out more: aveva.com/en/about/careers/r-and-d-careers/
USA Benefits include:
Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K.
It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.
Find out more: aveva.com/en/about/careers/benefits/
Hybrid working
By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.
Hiring process
Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
Find out more: aveva.com/en/about/careers/hiring-process
About AVEVA
AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.
We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/
Find out more: aveva.com/en/about/careers/
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.