IT Intern at Avertium in Guadalajara, Jalisco, MX

Avertium is a cyber fusion and MXDR leader, delivering comprehensive security and compliance services to mid-market and enterprise customers. Our unique “Assess, Design, Protect” methodology addresses and improves security strategy, reduces attack surface risk, strengthens compliance, and provides continuous threat protection. Avertium maximizes customer security investments and enables customers to focus on growth, innovation, and business outcomes, while assuring that their security infrastructure is resilient and adaptive to evolving threats. That’s why customers trust Avertium to deliver better security, improved compliance, and greater ROI.

We recognize the need to enhance our IT department’s capabilities and efficiency. To achieve this, we propose hiring a part-time intern who will contribute to various IT tasks and projects. This intern will work closely with our team members, gaining valuable hands-on experience while providing essential support.

Responsibilities:

• Help Desk Support:
• Respond to user inquiries and troubleshoot technical issues.
• Assist with software installations and updates.
• Provide basic hardware support (e.g., printer setup, password resets).
• Assist with computer build and setup (Windows and Linux)
• Network Administration:
• Assist in maintaining network infrastructure.
• Assist with monitoring network performance and security.
• Assist with user access management.
• Review vulnerability scans and recommendations for remediation.
• Assist with employee onboarding of IT systems.
• System Maintenance:
• Review routine system backups and assist with troubleshooting.
• Update system documentation.
• Assist in maintaining servers and workstations.
• Security:
• Assist with incidents and alerts.
• Assist with security scans and remediations
• Project Support:
• Collaborate on IT projects (e.g., system upgrades, software implementations).
• Conduct research and provide recommendations.

Qualifications:

• Enrollment:
• Currently enrolled in an IT-related program (associate’s or bachelor’s degree) preferred but not required.
• Technical Skills:
• Basic knowledge of operating systems (Windows, macOS, or Linux).
• Familiarity with networking concepts.
• Proficiency in Microsoft Office applications.
• Communication:
• Strong verbal and written communication skills.
• Problem-Solving:
• Ability to troubleshoot and find solutions independently.
• Team Player:
• Willingness to collaborate and learn from experienced team members.

Additional Information

• Learning Opportunity: The intern will gain practical experience in a professional IT environment.
• Networking: Exposure to industry professionals and potential future job opportunities.
• Flexible Schedule: Part-time hours allow for academic commitments.
• Hours: Monday-Friday core hours, totaling approximately 25 hours per week