Inside Sales Coordinator at Avature in 101 Paragon Dr, Romeoville, IL

Summary: Avature is a company focused on innovative warehouse solutions, and they are seeking an Inside Sales Coordinator to support their sales team. The role involves communicating with customers, managing order entries, and ensuring timely deliveries while maintaining customer relationships. Responsibilities: - Coordinate and support daily activities of the sales team - Informs clients of unforeseen delays or problems - Provides training on how to use stow Calculator - Calculates and prepares quotations with sales interaction and guidance - Advises customers by phone and email of any changes to shipping or on time delivery - Entering orders in SAP & ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time - Take care of commercial and administrative communication with customers - Collaborate with the other departments to ensure that the sales and deliveries are handled efficiently - Process sales orders accurately - Maintain and update customer databases and CRM systems - Communicate with clients regarding order status, delivery, and inquiries - Liaise with internal departments to ensure smooth operations - Handle customer complaints and escalate issues to the sales team as necessary Required Qualifications: - Proven experience in sales support, coordination, or administrative roles - Strong organizational and multitasking skills - Excellent communication and interpersonal abilities - Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software - Attention to detail and problem-solving skills Required Skills: Sales support, Order entry, Order processing, Customer relationship management (CRM) software, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SAP, Interpersonal abilities Benefits: PTO, sick leave, & paid holidays, Medical, Dental and Vision Insurance, Company paid Short- and Long-Term Disability Insurance, Company Paid Life Insurance, Company Paid Accidental Death & Dismemberment, 401K with employer match, currently 4%, Partial Tuition Reimbursement after 12 months, Gross Salary