Sr Analyst, Account Management Strategy at Avant · Greater…

Summary: Avant is adding to our Account Management Strategy team! This role is responsible for supporting the development and tracking of the end-to-end account management and servicing strategy, utilizing quantitative techniques and collaboration with stakeholders to enhance business outcomes. Responsibilities: - Develop customer segmentation models and design contact and treatment strategies (i.e. credit line increase/decrease, APR adjustment, overlimit authorization, etc.) by working with large, structured, and unstructured datasets - Develop business cases, assess the impact and track the outcome of said strategies - Maintain and update the account management and credit policy and procedure to reflect the new strategy changes - Use quantitative and analytical techniques to balance customer and business impact of strategies, build financial models to foresee the long term strategy impact to business KPIs - Implement tests to drive strategy enhancement and optimization - Design rich data visualizations to communicate complex ideas to business leaders and executives - Collaborate with key stakeholders across lines of business to improve, execute, and effectively communicate significant analyses that identify meaningful trends and opportunities across the business - Prepare, analyze, and summarize various weekly, monthly, and periodic strategy results for use by various key stakeholders, creating reports, specifications, instructions, and flowcharts - Assess and address issues to identify and implement improvements toward efficient account management and servicing operations Required Qualifications: - Bachelor's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering - Experience with analyzing large datasets and ability to deliver insights and recommendations to executive leadership - Proficient with writing SQL queries, Python/R, Power BI, Tableau, Looker, Excel, and PowerPoint - 1+ years of experience in any analytics discipline - Strong analytical, problem solving, and critical thinking skills - Ability to initiate and drive projects to completion with minimal guidance - Intellectual curiosity and aptitude to pick up new technical skills and domain knowledge - An inquisitive, logical mindset with an attention to details- they matter! - Strong written and oral communication skills with both technical and non-technical audiences Preferred Qualifications: - Experience in consumer finance, credit cards and personal loans preferred Required Skills: SQL, Python/R, Data visualization Important Skills: Large dataset analysis, Financial modeling Nice-to-Have Skills: Analytical skills, Problem solving, Critical thinking, Communication skills, Attention to detail Benefits: Choice of great Medical, Dental, and Vision Insurance Plan options, 401(k) match, Flexible Time Off, Flexible Work Environment - (i.e. Mon/Tues/Thurs in-person), Generous Paid Parental Leave, Adoption Assistance and Post-parental leave ramp-up program, Lunch Allowance (Fooda) and In-office Snacks, Summer Fridays, Fun In-Office and Virtual Social Events, And who doesn’t love the swag