Genesys at Avance Consulting in Charlotte, NC

Company Description

Warm Greetings!

My name is Ganesh and I am a Sr. Technical Recruiter with Tricolor Inc. We are a leading consulting company and have been in consulting business for last 20 years. We are primary vendors to several Fortune 1000, Investment Banks and Financial companies.

I found your resume on one of the job boards and it looks to be a good fit for an open position we have. Please review the job description listed below. If you are interested, please respond with your updated resume or give me a call on 732-328-8980 at your earliest convenience. If you are not looking for new roles, please forward this email to someone either from your professional network or friends who are looking for new opportunities since we have an excellent referral program.

Job Description

Job Title : Genesys

Location : Charlotte, NC

Duration : Full/Permanent

Basic Qualifications:

•Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• At least 7 years of experience with InformationTechnology

Preferred Skills :

• At least 5 years of experience with Contact center domain on Genesys platform

• At least 5 years’ experience in Genesys framework, eservices, Genesys routing strategies and composer

• At least 2 years’ experience in ORS, GVP

• At least 7 years of experience in project execution

• Experience in defining new architectures and ability to drive an independent project from an architectural stand point

• Analytical skills

Qualifications

•Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

Additional Information

All your information will be kept confidential according to EEO guidelines.