Customer Service & Retail Front Desk… at Auto Glass Now · 3075…

Summary: Auto Glass Now is the second largest auto glass repairer in America, offering fast and friendly auto glass services. They are seeking motivated individuals to join their team as Customer Service Representatives and Front Desk Associates, providing excellent customer service and assisting with various tasks related to auto glass repair. Responsibilities: - Intake and assist walk-ins, appointments, and returning customers - Create estimates, price quotes, and invoices for auto work - Answer phones and return customer calls - Provide excellent customer service - Assist Manager with daily parts returns - Ensure accuracy when ordering parts - Input documentation on all calls and follow-up with callers as needed - Confirm all mobile jobs parts and materials before dispatching drivers - Open new accounts and service existing accounts - Maintain a professional appearance and positive attitude Required Qualifications: - Must have a positive attitude and customer service mindset - Must have basic computer skills - Must have strong communication skills Preferred Qualifications: - Bilingual (Spanish) proficiency is a plus! - Prior phone or call center experience is a plus! Required Skills: Customer Service Mindset, Spanish Benefits: PAID TIME OFF for full-time employees, Health, Vision, & Dental Insurance, 401(k) company match for all employees, SAME DAY PAY available through myFlexPay