Product Analyst at Authorium in San Francisco, CA

Summary: Authorium is transforming how government agencies manage complex, document-centric workflows. They are seeking a Product Analyst to contribute to product decisions, roadmap prioritization, and user understanding through analytics and research. Responsibilities: - Build and maintain product analytics dashboards tracking user behavior, feature adoption, engagement, and performance - Analyze quantitative and qualitative data to surface actionable insights that inform product decisions - Define and track key product metrics and KPIs; flag anomalies and recommend responses - Conduct competitive and market research to identify trends, whitespace, and opportunities in the govtech landscape - Support user research initiatives, including synthesizing interview findings and survey results - Bring data-driven reasoning to roadmap prioritization conversations - Partner with the Head of Product and Senior PM on the full product development lifecycle, from discovery through launch and iteration - Write product specs, user stories, and PRDs alongside senior team members - Translate research and analytics into inputs that strengthen product requirements and design decisions Required Qualifications: - New grad or up to 1 year of professional experience. We care about hunger and capability, not years on a resume - Genuine curiosity about products and users — you ask 'why' constantly - Comfort working with and transforming data using SQL, Python, spreadsheets, or AI-assisted tools (e.g., Claude Code) - Clear written and verbal communication — you can explain what you found and why it matters - Self-starter mentality; you don't wait to be told what to do next Preferred Qualifications: - A degree in Computer Science, Statistics, Mathematics, Data Science, or a related technical field - Interest in government, public sector technology, or civic tech - Experience with analytics or BI tools (e.g., Mixpanel, Amplitude, Looker, or similar) Required Skills: SQL, Python, Data analysis Important Skills: Market research, Analytics tools Nice-to-Have Skills: Self-starter mentality Benefits: 100% employer-funded medical, dental, and vision insurance, 401(k) with Profit Sharing Plan, Flexible PTO, $500 home office stipend, Commuter stipend