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IT Support Summer Intern at Authentic in New York City, NY
Skills
Job Description
Who We Are
Why Authentic
You’ll be able to access the resources and scale, while leveraging innovative technology and nimble environment. What we’re saying is, this isn’t your average day job. If you’re hungry to drive ideas into action and own your career, let’s chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help of some of the brightest minds in retail, marketing, licensing, legal and more, we are building the intersection of digital and experiential marketing to help achieve that mission. We reimagine, evolve and transform brands! At Authentic, we foster an inclusive workplace where diversity of thought and expertise drive competitive advantage. Our global teams are built by go-getters who contribute unique perspectives and push the boundaries of creativity and innovation. Headquartered in New York City, Authentic has offices in major metropolitan cities including Los Angeles and Miami, as well as Toronto, Mexico City, London, and Shanghai.
Position Overview
We are seeking a highly motivated IT Intern to join our dynamic team. This position will involve providing desktop support, participating in SharePoint development and maintenance, and handling technical documentation. The ideal candidate will have a passion for technology, strong problem-solving skills, and a keen interest in learning and growing within the IT field.
Key Responsibilities
- Desktop Support: Assist with troubleshooting hardware and software issues, provide technical support to end-users, and ensure all desktop systems are running smoothly.
- SharePoint Development and Maintenance: Participate in the design, development, and maintenance of SharePoint sites.
- Documentation: Create and maintain comprehensive technical documentation, including user guides, system documentation, and process manuals to ensure clear and accurate records of all procedures.
- Assist with select cyber security related tasks under the supervision of IT leadership.
- Perform other IT duties as assigned.
Qualifications
- Currently enrolled in a Computer Science, Information Technology, or related degree program.
- Basic understanding of desktop support principles and practices.
- Familiarity with SharePoint and its functionalities.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
- Problem-solving skills and a willingness to learn.
Benefits
- Gain hands-on experience in a professional IT environment.
- Opportunity to work on real-world projects and develop technical skills.
- Mentorship and guidance from experienced IT professionals.
- Flexible working hours to accommodate academic schedules.
Primary Location Salary Range
The hourly rate for an undergraduate student intern in New York is $18.
The hourly rate for a graduate student intern in New York is $22.
Fraud Alert: Unauthorized Job Offers and Impersonations
We have been made aware of fraudulent job offers and interview requests being sent by individuals falsely claiming to represent Authentic. These scams are often initiated via email, employment websites and social media, and may include fake interview requests, offer letters or attempts to collect personal and financial information.
Please note:
- All legitimate Authentic job postings can be found only on our official website (authentic.com) or through our verified LinkedIn page (https://www.linkedin.com/company/weareauthentic).
- Authentic does not conduct interviews over Teams or Zoom without prior email correspondence from a verified @authentic.com email address.
- We will never ask you for sensitive personal information, payment or banking details as part of the hiring process.
If you believe you've been contacted by someone impersonating an Authentic team member, please report it immediately by emailing peopleandculture@authentic.com.
Authentic conducts background checks for candidates who receive a conditional offer of employment, where permitted by law. Background checks are administered in accordance with applicable federal, state, and local laws and in a consistent, nondiscriminatory manner.
Authentic is an equal-opportunity employer and we value and embrace the diversity and inclusion of all Team Members. We do not discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age, marital status, protected veteran status, or other legally protected status.
For individuals with disabilities or religious obligations who would like to request an accommodation, please contact talent@authentic.com
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