Audience Data Operations Coordinator at Audacy, Inc. in Remote

Summary: Audacy, Inc. is a leading multi-platform audio content and entertainment company. They are seeking an Audience Data & Operations Coordinator to support the execution of audience data and identity products, acting as a key operational resource for Sales, Product, and vendor relations. Responsibilities: - Build and configure audience segments in our DMP and ad servers based on requests from Sales, Planning, and Account Management - QA and maintain existing segments, ensuring accuracy and proper taxonomy; work with third-party data vendors to ensure segments are current, correctly mapped, and performing to expectations - Troubleshoot audience delivery issues, partnering with Ad Ops and Engineering to diagnose and resolve problems quickly - Support day-to-day requests across Sales, Planning, Account Management, and the Audience Product team for all audience and data related needs - Coordinate client audience onboarding requests, provide clear instructions, answer questions, and keep Sales updated when segments are live - Track and escalate audience related support tickets to the appropriate teams, ensuring timely resolution and keeping stakeholders informed throughout - Help produce monthly reports on audience data usage, segment performance, data cost, and margin; distribute month-end data usage reporting to vendors - Support monitoring of Audacy's first-party data performance and assist in reporting on cost savings achieved by reducing reliance on third-party alternatives - Assist with outstanding invoicing questions from vendors and help reconcile data costs against usage - Handle incoming RFP and data questionnaire requests from Sales, helping ensure questions related to privacy, data practices, and audience methodology are accurately completed and returned promptly - Help maintain Audacy's Audience Playbook, keeping data capabilities, products, and workflows current so Sales and Operations always have a clear reference - Assist with testing and QA of new audience and data products, documenting results and flagging issues to ensure a successful launch before going live with clients Required Qualifications: - 1-3 years of experience in digital advertising, ad tech, media, or data operations - Bachelor's degree in Marketing, Business, Data Science, Communications, or related field - Strong organizational skills with the ability to manage multiple priorities and deadlines across teams without dropping the ball - Appreciation for data privacy and the importance of protecting listener data integrity is a must Preferred Qualifications: - Exposure to programmatic advertising and DSP platforms (e.g., The Trade Desk, DV360) a plus Required Skills: Digital advertising, Ad tech, Data operations, Data privacy, Programmatic advertising, DSP platforms, Audience data management, Data reporting Benefits: A health care coordinator, Medical, Dental, Vision, Mental health, Telemedicine, Flexible spending accounts, Health savings account, Disability, Life insurance, Critical illness, Hospital indemnity, Accident insurance, Paid time off (sick, flex-time away/vacation days, personal, parental, volunteer), 401(k) retirement plan, Legal assistance, Life assistance program, Identity theft protection, Discounted home and auto insurance, Pet insurance