Senior Sales Executive at Auctane in Valencia, Valencia, Spain

About us At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role Join our truly dynamic environment where you're challenged every day, fostering growth and adaptability. Experience a strong team environment where victories and occasional setbacks are shared, promoting camaraderie and resilience. Engage in an honest, transparent culture that cultivates high performance and mutual trust. Pursue challenging yet achievable targets, offering the opportunity to earn bonuses monthly. Be a part of a business driving transformation in the ecommerce fulfillment market, contributing to meaningful change. Benefit from real-time training, coaching, and mentoring provided by experienced leaders and supportive colleagues, empowering continuous learning and development. We are looking for a high-performing, growth-minded Senior Sales Executive to join our team in Spain. In this role, you will be the face of Packlink PRO for our Spanish market, converting inbound interest into active, successful clients. This is a pure outcome-driven position where your daily phone execution directly impacts the growth of scaling e-commerce businesses. What will you be doing? You will engage with new users of the Packlink PRO solution, understanding their business and their objectives and managing the on-boarding, success and satisfaction of our clients that rely on Packlink PRO to power their core business processes. Our Sales Executives are the client's first point of contact and are responsible for the successful training, on-boarding and adoption of our new users, driving best practices, product adoption and revenue for Packlink PRO. You will also be responsible for managing the sales process from proposal all the way through to onboarding. You will be hungry to develop your sales skills and technical understanding of how shipping processes work. We want you to communicate regularly and proactively with internal stakeholders and provide constructive and actionable feedback for the benefit of our users. If you are passionate about delighting, acquiring and retaining customers and want to be part of a high-tech platform that is loved by its customers, we’d love to talk to you. Drive the Pipeline: Own and manage a high-velocity pipeline of inbound leads, converting prospects into long-term Packlink PRO users. High-Touch Engagement: Dedicate 4–5 hours daily to phone consultations, qualifying merchant needs, and demonstrating product value. End-to-End Onboarding: Manage the customer journey from initial proposal through product training, adoption, and first successful shipment. Collaborate & Optimize: Serve as an internal advocate for the user, sharing structured feedback with product and engineering teams to reduce platform friction. What are we looking for? A minimum of 3 years of previous experience in a sales role. A coachable mentality that is always striving to improve. Proactive, well-organised, and strong attention to detail. Entrepreneurial spirit and excited about being in an agile environment. Native Spanish speaker and proficient in English Proficient at managing frustration and staying composed in uncomfortable, challenging situations. Great skills for communication and phone selling process. Embraces change and feedback on a regular basis. Tools & Tech: Familiarity with CRM systems (Salesforce) and basic knowledge of SaaS, logistics, or e-commerce landscapes is a plus. What will make you stand out? Experience in the sales SaaS company department. Multi-cultural communication skills. Experience as a Salesforce user. What do we offer? 💸 Clear and transparent compensation plan.Up to 38,800 € total compensation (base + OTE variable). We will discuss the indicated range with you in the first recruiting call to ensure that we are on the same page. 💰 Flexible salary benefits Save on personal income tax with Cobee for expenses like transport, restaurants, and kindergarten. 🩺 Private health insurance Free for all employees via Cigna, plus we cover 50% for your family members. 🏠 Remote-first culture All Auctane Spain team members work remotely. We support your setup with a €50 net/month home office allowance (€600/year). 🌅 Generous time off Enjoy 26 days of holiday per year (23 base days + your 🎂 birthday off, Christmas Eve, and New Year’s Eve). 💻 Your gear, your choice Whether you prefer Mac or Windows, or need an extra screen, we’ll make sure you’re set up for success from day one. 🗓️ Annual Salary Review We’re committed to recognizing your professional growth. Every year, we review salaries to reflect your individual development, achievements, and impact on our business success. 📙 Grow your skills We offer up to €800/year in training (certifications, conferences, workshops) to boost your growth—both technical and personal. 📺 Learning resources Access internal and external training, including platforms like LinkedIn Learning, completely free. 🧘‍♂️ Holistic wellness program Includes access to Wellhub, Curalinc (psychological support), Rocketlawyer (legal advice), and regular health webinars & challenges. 😊 Volunteer day Take one day off a year to volunteer and give back. Bonus points for sharing pics on Slack! 👩‍⚕️ Free therapy vouchers Because your mental health matters. 🏐 Health & wellness support Get up to €55/month to cover your gym or fitness classes (yoga, boxing, pilates, etc.). 🗺️ Weekly language classes Improve or learn a new language (English, Spanish, French, Italian, or German) in small groups with expert instructors—on us! 🏥 Time for health Get 8 hours per year for personal medical appointments and 10 hours per year to support your family’s medical needs. ⚖️ Work-life balance We’re flexible and people-first. We know life happens, and we aim to make work work for you. 💜 Inclusive, upbeat culture No suits here—just a welcoming, casual, and respectful space where diversity is celebrated, and you can be your full self. 🌍 A global, multicultural team We’re made up of 20+ nationalities, speaking 10+ languages. All communication is in English, so everyone’s included. 📦 Packlink Pro discount Enjoy 99% off your personal shipments using our platform. 🔗 Referral bonuses Know someone amazing? Earn €1K–€3K when you refer candidates we hire—depending on the role. 🏢 Central Madrid office When you want a change of scenery, drop by our office in the heart of Madrid—free snacks and drinks included! 🏟️ Team events We work hard and play hard with regular team-building activities and meetups.