IT Support Specialist at Attain Partners in Remote

Attain Partners is an innovative consulting firm dedicated to disrupting the status quo to change the world and improve the lives of those we touch. From strategy to technology and everywhere in between, our experts use their unique skills to advance the important missions of education, nonprofit, healthcare, and state and local government clients.

People are at the center of all we do, and that’s why we empower career growth, provide industry-leading benefits packages, encourage a flexible work environment, and foster a culture of inclusion to support the needs of our team. We share a collective passion for our mission and our people. Guided by our seven core values, The Attain Way, our vision is the foundation of our culture—to be and attain the best.

Job Responsibilities

• Assist with daily IT operations, including user account management, device setup, and troubleshooting
• Provide end-user support for hardware, software, and network connectivity issues
• Maintain IT asset inventory and ensure proper equipment tracking
• Assist with onboarding/offboarding processes for employees and contractors
• Document IT processes, procedures, and technical resolutions for reference
• Coordinate with vendors and service providers for escalated issues or projects
• Help ensure compliance with company IT policies and security standards

Qualifications & Education

• Associate degree in Information Technology or related field; equivalent experience accepted
• Familiarity with Microsoft 365, Windows OS, and basic networking concepts
• Strong problem-solving, communication, and customer service skills
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
• Comfortable working independently and as part of a team
• Industry certifications (e.g., CompTIA A+, Microsoft Certified Fundamentals) a plus

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Additional Information

Attain Partners values your mental, emotional, and physical health and wellbeing. Our comprehensive benefits package starts on your first day of employment and includes benefits such as:

• Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs
• 11 paid federal holidays and flexible unlimited time off (UTO)
• Generous 401(k) matching with immediate vesting
• Flexible career paths – our career tracks provide advancement, mobility, and flexibility as you continue to grow with us
• A healthy environment where we value unique experiences, and care about everything that makes you, you.

Attain Partners is committed to fair and equitable compensation practices. The individual base salary for this position is unique to each candidate and will be commensurate with experience, education, and skills. In addition to base salary, this role is eligible for an annual discretionary bonus.

Interested in this position but the compensation isn’t quite right? Let us know your expectations, and we’ll see if we can make it happen based on your qualifications.

Salary Range

$50,000—$60,000 USD

Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA).

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.